Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Hotels
Sofa bed was very horrible
Commentaires de Gestion de l’hôtel
3 mars 2024 par KW, Gestion de l’hôtel
Sorry that you did not enjoy the sofa bed. We thank you for your feedback!
par un voyageur
Good stay!
Publié le 27 févr. 2024 sur HotelsEasy check-in and friendly service at the front desk. The room clean-up staff was very helpful and friendly.
Enjoy the stay and will stay again!
Commentaires de Gestion de l’hôtel
28 févr. 2024 par ss, Gestion de l’hôtel
We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The concierge upon arriving was extremely rude especially in front of my kid, and the remote to the tv looked as if it had never been cleaned since bought for the hotel, had dried up food etc in the crevices I refused to touch it. Shower was dirty, fitness room was hot.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par KW, Gestion de l’hôtel
Thank you for taking the time to complete a review regarding your recent stay at Comfort Suites at Katy Mills. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Staff wasn’t friendly and they never came clean our rooms ran out of towels just bad customer service overall
Commentaires de Gestion de l’hôtel
26 févr. 2024 par KW, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback to better handle these types of situations differently in the future. Thank you for your time and valuable feedback.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
21 févr. 2024 par tv , Gestion de l’hôtel
thank you for choosing to stay with us we hope to see you again soon
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par KW, Gestion de l’hôtel
Thank you for leaving a review. We hope to have you back with us soon!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
I liked the fact that the room was a nice size. I did like that there were dingy towels with a hint of permanent brown staining provided, seeming as though they were old towels. I have always been given throughouly clean/white towels at many other hotels. Also, I was not aware of the $100.00 deposit upon booking my stay through Expedia.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par KW, Gestion de l’hôtel
We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2024 par KW, Gestion de l’hôtel
Thank you for leaving a rating. We really appreciate you staying with us!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 févr. 2024 par KW, Gestion de l’hôtel
We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Bugs in the room
Commentaires de Gestion de l’hôtel
5 févr. 2024 par KW, Gestion de l’hôtel
Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback to better handle these types of situations differently in the future. Thank you for your time and valuable feedback.
