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Comfort Suites Northwest - Cy - Fair

2.5 star property
Hotel perfectly located for exploring FM 1960

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Photo gallery for Comfort Suites Northwest - Cy - Fair

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Exterior
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)
Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
13355 FM 1960 West, Houston, TX, 77065
  • Place, Traders Village
    ‪3 min drive‬
  • Place, Berry Center
    ‪10 min drive‬
  • Place, Willowbrook Mall
    ‪11 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Flat-screen TV

Suite, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Small)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Small)

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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Exterior

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About the area

Houston

FM 1960 stay.Your stay at this FM 1960 hotel places you within 2 miles (3 km) of North Cypress Medical Center and HCA Houston Healthcare North Cypress. Traders Village and Cypress Fairbanks Medical Center are also within 3 miles (5 km).

What's nearby

  • Traders Village - 3 min drive - 3.4 km
  • Berry Center - 10 min drive - 10.0 km
  • Sam Houston Race Park - 11 min drive - 10.3 km
  • Willowbrook Mall - 11 min drive - 12.2 km
  • Vintage Park - 14 min drive - 15.2 km

Getting around

  • Houston Station - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Speedy Stop - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬7 min walk

About this property

Comfort Suites Northwest - Cy - Fair

Hotel perfectly located for exploring FM 1960
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Northwest - Cy - Fair. Self parking is free.

This Houston hotel is smoke free.

  • 56 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Suites Northwest - Cy - Fair offers 56 accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Similar properties

Front of property

Hyatt Place Houston-Northwest / Cy-Fair

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,001 reviews
The price is CA $111
CA $130 total
includes taxes & fees
Oct 9 - Oct 10
Hyatt Place Houston-Northwest / Cy-Fair

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Comfort Suites Northwest - Cy - Fair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 865 reviews
Rating 8 - Good. 204 out of 865 reviews
Rating 6 - Okay. 71 out of 865 reviews
Rating 4 - Poor. 26 out of 865 reviews
Rating 2 - Terrible. 32 out of 865 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Torran, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

6/10 Okay

Veronica

Travelled with family
Our bathroom didn’t flush they sent house keeping and they
Stayed 3 nights in Jun 2025

8/10 Good

Gretchen

Stayed 2 nights in Jun 2025

10/10 Excellent

WHITNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Alysia

Liked: Staff & service
Stayed here regularly but the quality of the stay is changing. The check in clerk is friendly and she has been there for the last 3 stays. This visit the room seem to not be as clean. Meaning some small items like tags around the room. And there was mold on the head of the sink faucet, I only check because black debris keep falling in the sink. I used bottle water i brought to brush my teeth. The tub was ok, but not sure if I'll be back. The elevator had issues for 2 days and had to take the stairs down but was fine going up. Breakfast was decent. My pictures won't load but are on google.
Stayed 3 nights in Jun 2025

10/10 Excellent

Courtley

Travelled with family
Liked: Cleanliness, staff & service
The elevator doesn’t work so if you need a bottom floor it’s impossible to get one. Overall it’s a nice hotel, very clean, and great staff. They should tell you the elevator is out of service because this was a major inconvenience for my mother with her bad knees.
Stayed 1 night in Jun 2025

8/10 Good

Tega

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eladio Garcia

Liked: Amenities
Awesome
Stayed 2 nights in May 2025

6/10 Okay

Troy

Stayed 1 night in May 2025

2/10 Terrible

Larry

Liked: Cleanliness, room comfort
Disliked: Staff & service
Elevator was not working. No front desk worker in the morning
Stayed 1 night in Jun 2025

6/10 Okay

Loren

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and broken

I hate to complain or write a bad review. I booked 2 nights. Didnt sleep well and woke up in pain. Took a shower to work the kinks out and there was a hairball on the inside curtain. Fast forward i spoke to the front desk to see if I could cancel the 2nd night. I was refered to the 3rd party i booked thru, so i chatted with Hotels.com. Rep was nice and called the manager of the hotel who said no refund. The front desk told me they would clean the bathrrom very well. We left in the morning for the day. The couch and ottoman were very worn out and looked like it should be set out on the curb. The elevator was broken and the ice machine didnt work. The breakfast was meh. My husband and i stayed the second night since we were out late, and we slept in the other bed. That one was so bad, my husband and i had to go get massages when we got home. Before heading out i took a shower and the hairball was still there!
Stayed 2 nights in Jun 2025

4/10 Poor

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was great now it’s not

Things was broken elevator, ice machine, back door
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort
The elevator was broken upon arrival, but we were not offered a room on a lower floor. Instead, we had to haul four suitcases up four flights of stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Hubert

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

2/10 Terrible

Dinorah

Travelled with family
My room was on the third floor and the elevator was not working 😡
Stayed 2 nights in May 2025

8/10 Good

Samatha

Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was good. Room did have a weird smell and the towels had a odor as if left wet too long. Breakfast options were good for my needs.
Stayed 1 night in May 2025

8/10 Good

Amal

Stayed 3 nights in May 2025

10/10 Excellent

Waldo

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room suited our needs. Staff friendly.
Stayed 5 nights in May 2025

8/10 Good

Enrique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
checking was the worst they have a stupid policy no one checks in before 3 pm so u have 20 people at the lobby waiting till 3pm
Stayed 2 nights in May 2025