Ratings based on 911 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Customer Service, Hotel Management
Chris, thank you for choosing to stay at the Hyatt Place Houston/The Woodlands. We're delighted that you had a superb experience with us. We're looking forward to welcoming you back in the future.
by A traveller
Posted Mar. 17, 2024 on Hotels
Love
Comment from Hotel Management
Mar. 18, 2024 by Customer Service, Hotel Management
Benjamin, it's fantastic to learn that you have a fondness for Hyatt Place Houston/The Woodlands. We appreciate your brief yet impactful feedback! We look forward to hosting you again in the future.
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Customer Service, Hotel Management
Lisette, we appreciate your top rating for Hyatt Place Houston/The Woodlands at Hotels.com! We're thrilled you had an excellent experience and hope to welcome you back in the near future. Safe travels.
by A traveller
Posted Mar. 16, 2024 on Hotels
The location was great, beautiful scenery and the hospitality was fantastic!
Comment from Hotel Management
Mar. 17, 2024 by Customer Service, Hotel Management
Debra, it brings us joy to know that you appreciated Hyatt Place Houston/The Woodlands' exceptional location and vistas. We're thrilled that our warm and welcoming hospitality contributed to your fantastic experience. We can't wait to have you back for another memorable visit soon!
by A traveller
Posted Mar. 4, 2024 on Expedia
The property is clean, and the rooms are well lit and feel at home. The staff at the breakfast lounge were extremely efficient and the food was great. Overall, an exceptionally enjoyable stay.
Comment from Hotel Management
Mar. 4, 2024 by Customer Service, Hotel Management
Ashley, we are thrilled that Hyatt Place Houston/The Woodlands provided you a feeling of home with our well-kept premises and good lighting in the rooms. It's wonderful that our team members in the breakfast lounge left an impression with their efficiency and food service. We appreciate your positive feedback and are glad you had a remarkable stay!
by A traveller from Houston
Posted Feb. 28, 2024 on Expedia
I often stayed at this property due to the location, very convenient for me. It's always clean, staff friendly and I know the area is safe.
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Karen, it's wonderful to hear you frequently choose Hyatt Place Houston/The Woodlands due to its prime location. It's fantastic that our consistent cleanliness, friendly team members, and secure neighborhood continue to elevate your stay. We appreciate your loyalty and can't wait to welcome you back on your next visit.
by A traveller
Posted Feb. 28, 2024 on Expedia
It was pleasant with a great staff
Comment from Hotel Management
Feb. 28, 2024 by Customer Service, Hotel Management
Mechele, it's thrilling to hear that you enjoyed your stay at Hyatt Place Houston/The Woodlands. Our team members are thrilled to hear they contributed to your pleasant experience. We're eagerly awaiting your next visit.
by A traveller
Posted Feb. 26, 2024 on Hotels
Ice machine was broken for most of our stay. The detergent for the washer was out of stock as well. My daughter ended up getting sick in the hotel lobby and the last who worked in sales for the hotel happened to be walking by and alerted the staff right away. She was so kind and friendly in what could have been an embarrassing situation for her. She was awesome! I do not recommend intending to use the pull
Out couch for sleeping.. as it’s as comfortable as you would imagine for an extended stay. Over all breakfast was awesome! Wish coffee was available 24/7.
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Rebecca, it's pleasing to hear that you appreciated our delicious breakfast offerings at Hyatt Place Houston/The Woodlands and found our team member's response to an unforeseen incident to be exemplary. We understand there were a few areas during your stay that didn't meet your expectations. We regret the inconveniences related to the ice machine and the availability of certain washing amenities. The comfort of the additional sleeping accommodations also seems to have not met your expectations. As to your wish for round-the-clock coffee service, we value your feedback. Thank you for helping us identify areas for improvement, and we hope to welcome you back for a more seamless experience.
by A traveller
Posted Feb. 26, 2024 on Expedia
This location was perfect for the quiet trip we made to Houston.
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Jennifer, it's delightful to hear that the Hyatt Place Houston/The Woodlands served as an ideal setting for your quiet trip. We're glad to know you appreciated our location. We look forward to being your chosen hotel for any future visits to Houston.
by A traveller from Fort Worth
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Customer Service, Hotel Management
Thank you for the 4-star rating, Buford!It's great your time at Hyatt Place Houston/The Woodlands was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
