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Quality Inn & Suites West Chase

2.5 star property
Hotel near Westheimer Road in Houston

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Desk, iron/ironing board, cribs/infant beds, free WiFi
Coffee service
Meeting facility
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, CityCentre
    ‪4 min drive‬
  • Place, Memorial City Mall
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

Heart of Houston.With a stay at this Westchase hotel, you'll be within half a mile (1 km) of Westheimer Road and 2 miles (3 km) of Harwin Drive Shopping District. Also, Halliburton Headquarters is within 3 miles (5 km) and Lakeside Country Club is within 6 miles (10 km).

What's nearby

  • Westheimer Road - 3 min walk - 0.3 km
  • Harwin Drive Shopping District - 1 min drive - 1.9 km
  • Halliburton Headquarters - 2 min drive - 3.4 km
  • CityCentre - 4 min drive - 6.0 km
  • Memorial City Mall - 5 min drive - 6.7 km

Getting around

  • Houston Station - 30 min drive
  • George Bush Intercontinental Airport (IAH) - 43 min drive

Restaurants

  • ‪Whataburger - ‬4 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Kolache Factory - ‬8 min walk

About this property

Quality Inn & Suites West Chase

Hotel near Westheimer Road in Houston
As a guest of Quality Inn & Suites West Chase, you'll find a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 274 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 220 out of 1001 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shekanah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice
Stayed 1 night in Jul 2025

4/10 Poor

Fatiha

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that
Stayed 1 night in Jul 2025

10/10 Excellent

Neidine

Stayed 2 nights in Jul 2025

8/10 Good

Sinthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time in a row that ive booked here cuz i do like it but ive noticed Roaches. Also my watch had fell by one of the furniture i moved it to get it and there was trash I mean the cleaning ladies can do better other than that it was good.. One last thing i liked that they did the House keeping but it was done w/o us knowing until afterwards just please be considerate to next time just ask us if we want it or Not.
Stayed 1 night in Jul 2025

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities
okay
Stayed 1 night in Jul 2025

2/10 Terrible

Kimberly, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2025

10/10 Excellent

Daveion

Stayed 1 night in Jun 2025

6/10 Okay

Kala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

2/10 Terrible

Tyrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Obed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

2/10 Terrible

Chase

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Stayed 1 night in May 2025

6/10 Okay

Chase

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken recline chair (should be in the trash so bad), did they find it in the trash ? Roaches everywhere. All furniture is old and party broken. Carpet is sticky. This place needs an overhaul. Definitely not a place that you want to stay. Management or Owner does NOT care about customers and is trying to earn all they can without doing any updates and cure health issues.
Stayed 2 nights in May 2025

4/10 Poor

Negin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ROACH CITY - They moved us "3" times (3 different rooms, different floor) but each time - so many roaches. So we left after 4 hours. DO NOT STAY HERE. I stayed here just a few weeks ago and left after 1 day and was advised it was taken care of and all was ok. So I put some friends of mine in there for a 3 day stay and it was WORSE. ROACH CITY - I was embarrassed I recommended it for my friends and personally moved them to a much better hotel - apologizing constantly for trusting this manager. Even opened the refrigerator and 5 roaches around and in the refrigerator DO NOT STAY HERE.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Location good

Location wise it is convenient, if you will go to renew philippine passport it is 4mins away to the consulate, price wise affordable, service is poor. Frontdesk they took forever to attend you. They will not answer calls and nobody stays iin the frontdesk.
Stayed 2 nights in May 2025

2/10 Terrible

Russel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Liked: Amenities
Staff was very nice but it was roach in the room
Stayed 1 night in May 2025

8/10 Good

Natasha

Travelled with family
Liked: Staff & service, room comfort
Good so far
Stayed 1 night in May 2025

2/10 Terrible

Tony

Disliked: Cleanliness, amenities, property conditions & facilities
We got there they said no more room available for me I need my refund please
Stayed 1 night in May 2025

2/10 Terrible

Eunita

I wish I could give zero stars but I know a least one is required to post a review. I experienced one of most horrible experiences checking in today. Actually, although I had a reservation and had till 12 midnight to check-in, upon arrival, I'm being told by the night clerk that my reservation was canceled several hours before arrival with no explanation other than "You can be mad at me or curse me out, but it's nothing I can do" What type of response is that? I had been awake 24hrs straight and really needed this room to rest up! I've stayed in dive hotels before, but the service I recieved on My 24, 2025, is by far the worst!
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Natasha

Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2025