Note fondée sur 765 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Betzy, Thank you for being our guest at The Westin Houston, Memorial City. We are pleased that we could provide you with an enriching stay. We appreciate your perfect rating, and we hope you will choose us every time your travels bring you to our area.Be Well,Caitlyn DeLong,Assistant Rooms Operations Manager
par un voyageur
Great stay in Houston
Publié le 10 mars 2024 sur HotelsSecond time staying here and found it to be just as good a the first time. Friendly staff, comfortable room, except for the pillows! what happened to the soft, feather pillows I remember at the Westin?
I ate dinner and breakfast while there and it was exceptional. Will certainly stay here again. But I will bring my own pillow!
Commentaires de Gestion de l’hôtel
11 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Gail, We are pleased to know that you enjoyed your second stay also at The Westin Houston, Memorial City, and what made it more exceptional was the food offered to you at our restaurant. We are also glad you continue to enjoy our well-appointed guestrooms and thoughtful hospitality. Thank you for the helpful feedback about our pillows; we always appreciate knowing what our guests enjoy and the things they would change. We are excited to host you again with the fulfilling visit you deserve.Be Well,Ana Roseberry,Housekeeping Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Lisa, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well,Ana Roseberry,Housekeeping Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
The rooms are very clean. Everyone is nice and professional.
Commentaires de Gestion de l’hôtel
4 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Luis, It was our pleasure welcoming you to The Westin Houston, Memorial City. As you discovered, our luxury guestrooms with our signature Westin Heavenly Bed and Heavenly Bath rainforest shower are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Be Well,Ana Roseberry,Housekeeping Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Kayla, Thank you for being our guest at The Westin Houston, Memorial City. We are pleased that we could provide you with an enriching stay. We appreciate your generous rating, and we hope you will choose us every time your travels bring you to our area.Be Well,Akram Soufi,Director of Operations
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mars 2024 par Director of Operations, Gestion de l’hôtel
Dear Larry, All of us at The Westin Houston, Memorial City appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Be Well,Akram Soufi,Director of Operations
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Muy buena atención por el personal
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Daimary, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Houston, Memorial City. Your compliments were a pleasure to read, and we enjoy knowing that our associates helped to enhance and optimize your visit. We will share your thoughtful remarks with everyone, and we look forward to welcoming you back very soon.Be Well,Daniel Menendez,Assistant Rooms Operations Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Love it
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Efren, Thank you for being our guest at The Westin Houston, Memorial City. We are pleased that we could provide you with an enriching stay. We hope you will choose us every time your travels bring you to our area.Be Well,Akram Soufi,Director of Operations
par un voyageur
Luxe Comfort and Sleek Design
Publié le 22 févr. 2024 sur HotelsAs soon as I entered, I instantly felt a sophisticated and cozy vibe, ideal for relaxing after a tiring day of meetings. The room resembled my own private oasis, a peaceful retreat from the pressures of the day. And that bed? It was heavenly. What truly amazed me was the meticulous attention to design. It had a sleek and contemporary feel, while also being welcoming and comfortable. It was as if they understood precisely what a business traveler like myself requires.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Assistant Rooms Operations Manager, Gestion de l’hôtel
Dear Ruben, It was our pleasure welcoming you to The Westin Houston, Memorial City. Thank you for letting us our property and especially, our accommodations exceeded your expectations. Our luxury guestrooms with our signature Westin Heavenly Bed and Heavenly Bath rainforest shower are meant to relax and rejuvenate you, and we are happy to hear about your experience. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Be Well,Caitlyn DeLong,Assistant Rooms Operations Manager
par un voyageur de Mathis
Publié le 10 févr. 2024 sur Expedia
Excellent hotel. Great restaurant
Commentaires de Gestion de l’hôtel
11 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Milly, We are pleased to know that you enjoyed your stay at The Westin Houston, Memorial City, and what made it more exceptional was the food offered to you at our restaurant. Our focus is on providing every guest with a revitalizing experience, and we appreciate you recognizing our efforts. Thank you for the generous review, and we look forward to your next visit.Be Well,Caitlyn DeLong,Assistant Rooms Operations Manager
