Ratings based on 164 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
Below average
by A traveller
Posted Dec. 3, 2023 on Expedia
Great hotel - lovely stay - unbelievable staff - only two small gripes, no power plugs by the beds which I hate but I appreciate this is very personal also you have to climb into your bath to push the plug down in the bath because of the solid shower screen (unless I was being stupid this seemed liked very poor design)
by A traveller
Fantastic hotel and staff.
Posted Oct. 10, 2023 on HotelsMy wife and I stayed here for two nights and we absolutely loved it! Everything was perfect. Also, we had a car, so the parking garage was very convenient. The staff was very accommodating and professional, and I have to say specifically, the manager, Hilal, was a highlight. Her warmth and friendliness made a tremendous impact on both of us, and we felt she was largely responsible for making our stay extra special.
by A traveller
Posted Jun. 24, 2023 on Expedia
Property was okay. Nothing amazing. Loud construction noise and dust on all the surrounding streets. The town was absolutely dead. Only 2 bars open for food and drinks. One of them was a great little popular biker bar (bicyclists). The other one had horrible service. So really just 1 decent eating/drinking option in Alpe d’Huez in June. The nearby hiking trails offered amazing views of the Alps. If you’re not a hiker or a bicyclist, don’t go there in June. There’s nothing else happening.
Comment from Hotel Management
Jun. 27, 2023 by Mehdi Rezki General Manager, Hotel Management
Dear Sir,We would like to thank you for taking the time to write to us about your experience at our hotel and Alpe d'Huez. At Les Grandes Rousses we want to offer you the highest quality of service, so your feedback is very important to us.Alpe d'Huez and its shops officially open on 24 June until 27 August 2023 for summer season. We look forward to welcoming you again, and sincerely thank you for your interest.Mehdi RezkiGeneral Manager
by A traveller from Winnipeg
Posted Feb. 25, 2023 on Expedia
Very well equipped hotel, enjoyed the outdoor swimming pool and hot tub, and particularly enjoyed the evening live music in the lounge.
by A traveller
Posted Jul. 1, 2022 on Expedia
by A traveller
Location loca loca
Posted May 2, 2022 on HotelsThis place was very nice, quality rooms very comfortable friendly staff for the most part, did talk to 3 people and never got towels at the pool and finally resorted to using wet towels to “dry”off. Location could not be better snow cat groomed through the building at night pretty cool to watch. Would definitely stay there again.
by A traveller from Wayne
Posted Feb. 13, 2022 on Expedia
by A traveller
Incroyable et magnifique
Posted Feb. 27, 2021 on HotelsSéjour incroyable.
Comment from Hotel Management
Mar. 28, 2021 by Céline CAYOT - Directrice d'Exploitation, Hotel Management
Cher hôte,
Je vous remercie grandement pour votre si chaleureux commentaire et cette très belle note.
Je ne manquerai pas de le partager avec toute mon équipe qui met tout en œuvre pour rendre le séjour de nos hôtes des plus confortable.
Je ne peux qu'espérer avoir le plaisir de vous accueillir à nouveau parmi nous pour votre prochain séjour en montagne.
Dans cette attente, je vous souhaite une très belle journée.
Bien chaleureusement,
by A traveller
gorgeous hotel with heated outdoor pool
Posted Sep. 7, 2020 on HotelsLovely hotel, heated pool and jacuzzi were perfect for Mountain climate, restaurants and indoor spa/pool looked amazing but closed due to covid and/or seasonality. Huge super comfy bed in prestige room. Would stay here again during ski season in a heartbeat!
