Note fondée sur 204 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Old Grey Mare, Gestion de l’hôtel
Hi Guy. thank you for taking the time to leave us a review. Great to see you enjoyed your stay and we hope you will visit us again in future. Many Thanks
par un voyageur
I recommend this hotel 100% perfect stay
Publié le 10 janv. 2022 sur HotelsI absolutely recommend this hotel ! The staff was adorable and very helpful. They helped me at 1am for a adaptor.
The room was pristine clean and spacious and is located in front of hull university.
par un voyageur
Publié le 28 févr. 2018 sur Hotels
la restauration est plutôt grasse et l'hôtel est plutôt vieux on va dire atypique ! j'ai passé une nuit bruyante pour recevoir un petit-déjeuner non continentale probablement dû à la neige mais il est situé en ville.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Rooms clean but tired bed was hard,overall good value and excellent for the university
par un voyageur
Publié le 19 févr. 2024 sur Hotels
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Lack of consideration by the kitchen staff for paying guests staying above - very noisy..
Police knocking on the door at 3am in order to arrest a neighbour..
Overall cleanliness not great, mouldy shower curtain, stained walls, dirty carpets
par un voyageur
Publié le 22 janv. 2024 sur Hotels
The room felt incredibly cold, and I had received a call about the lack of heating, so I was already aware of the issue. The iron provided was more like a "toy iron" and didn't function properly. The television in the room was smaller than my phone. The food seemed to be microwaved, and the coffee served during breakfast appeared to be nothing more than colored water.
par un voyageur
Publié le 18 janv. 2024 sur Expedia
The location is excellent if you are visiting the University. Parking was no problem. Staff were friendly. Our room was a bit tired and we had a portable oil filled radiator provided, that did not provide much heat, as the plumbed radiators were not on.
On our visit the kitchens were closed so there was no breakfast or evening meal option. Fortunately there are plenty of dining options in the vicinity.
Personal gripe was that for a pub they did not offer any real ales.
par un voyageur
Publié le 10 janv. 2024 sur Hotels
Reasonable stay. Clean and nicely presented room with a desk and tea/coffee making facilities. Restaurant was closed and no meals/breakfast available. No heating on in my room when I arrived and it was very cold. When returning to my room after work on Day 2 the door had been left unlocked by the cleaning staff whilst my belongings were still in there. Great hospitality from the bar staff in the evening.
par un voyageur
Don't bother
Publié le 10 janv. 2024 sur HotelsHeating not working in the room and the carpet was filthy, restaurant was closed and rentokil was on site, the corridors and rooms are outdated and the hotel needs refurbishment drastically.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Old Grey Mare, Gestion de l’hôtel
Thank you for taking the time to leave us a review. I'm sorry to see you had no heating - we have had a new boiler fitted and they are currently working to get the heating fixed asap. The kitchen is currently closed for maintenance and we are hoping to get back open as soon as possible. Also as part of Greene King it is common to have rentokil out for routine visits to ensure we remain pest free and safe to open. If you would like to discuss any of your visit with a member of the team, please dont hesitate to contact us directly. Many thanks
