Ratings based on 958 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
70% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Great place to bring young children
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Beautiful resort and friendly staff. So much to do.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Very nice
5 out of 5
by A traveller from Orillia

Posted Jan. 28, 2024 on Expedia
Lake side, restaurants and activities like pool, hot tub and cross country skiing.
3 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
It was ok
4 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Was a bit disappointed in the Unit we were housed in... not really what we expected from Deerhurst Resort (Stayed at Bayshore 1)
Comment from Hotel Management
Jan. 24, 2024 by Deerhurst Resort, Hotel Management
We apologize about any miscommunication with your room and appreciate your feedback. We'd love to welcome you back for an improved stay in one of our other buildings that may be more suited to what you are looking for.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 23, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 22, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 19, 2024 on Expedia
3 out of 5
by A traveller

Posted Jan. 7, 2024 on Expedia
The room was quite dated and one of our queen beds was broken. Only 1 hot tub and it was full of kids. Great for families but not a first choice for couples time away.
Comment from Hotel Management
Jan. 24, 2024 by Deerhurst Resort, Hotel Management
Thank you for your feedback Caroline, we do look forward to making improvements to our rooms in the future. We would suggest our Lakeside Lodge for a more modern room experience and a mid-week stay for a quieter couples getaway - we hope to welcome you back!