Note fondée sur 398 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 avr. 2024
Couldn’t check in until 4pm
No electricity in the hotel. We had a 80th birthday party at 6pm
Couldn’t blow dry hair, no air , showered with
no lights
The hotel offered overnight gratis parking and waive resort tax
Tommy Bahama Resort should have waived the room
Charge for the day
Electricity was restored after 9 pm!
Terrible experience
Staff was trying very hard during a difficult
Would never recommend this hotel
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Patrick, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the inconvenience in regard to the power outage you experienced during your stay. I understand how frustrating it can be to have your stay not meet your expectations. We are grateful our team was able to get the power resolved but understand how the situation was less than ideal for all parties. If you have any questions or would like to discuss your stay further, please do not hesitate to reach out to me directly at pbardenett@tbmiramonte.com.
par un voyageur
Publié le 18 mars 2024
Nice
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Excellent staff
par un voyageur de Garden Grove
Publié le 20 févr. 2024 sur Expedia
The renovations and updated hotel beds are fabulous It's always been a great Miramonte hotel, but the smell of citrus and relaxing vibes are great for couples, mothers weekends, and families who want downtime. (Splashing kids were not welcomed) The updated decor and subdued tropical feel makes for a fabulous getaway. The quaint spa and nice private pool is perfect for anyone wanting a tranquil and secret time for themselves.
Drinks are AMAZING and the Grapefruit Basil restaurant is delicious. Just wish they would add a few more items to their dinner menu. And hopefully they will be able to bring in more bar and pool staff in the spring and summer to allow less lines of waiting on drinks and food when at the pool & spa.
this is definitely going to be our families hotel and resort for future trips to Indian Wells. Extremely perfect place for my teenage daughters to enjoy time at the pool with their parents. We all were able to get every thing we needed from this lovely property.
par un voyageur de Los angeles
Publié le 20 févr. 2024 sur Expedia
par un voyageur
Publié le 18 févr. 2024 sur Hotels
par un voyageur
Publié le 17 févr. 2024 sur Expedia
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Very friendly staff.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Taurean Wright, Gestion de l’hôtel
Dear Hemlata,We are so glad to hear that you enjoyed your recent stay with us at Tommy Bahama Miramonte. Thank you for sharing that you found our staff to be very friendly! It was a pleasure to have you as our guest. Please come back again soon! Kind regards,Taurean WrightMarketing Manager
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Gorgeous property! The room was clean, comfortable and oh so cute.
All the staff was friendly and accommodating.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Taurean Wright, Gestion de l’hôtel
Dear Sharon,We are pleased to hear that you enjoyed your recent stay with us at the Tommy Bahama Miramonte. It was our pleasure to have you as our guest. Thank you for your compliments on your room and our staff's service. We look forward to welcoming you back again soon. Kind regards,Taurean WrightMarketing Manager
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Beautiful place wonderful customer service
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Taurean Wright, Gestion de l’hôtel
Dear Antonio,We are delighted that your stay with us at Tommy Bahama Miramonte was 5-star! Thank you also for the compliments for our customer service. We enjoyed having you as our guest, and we look forward to welcoming you back again soon. Kind regards,Taurean WrightMarketing Manager
