Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2018 sur Hotels
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par GM, Gestion de l’hôtel
Amanda, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Very comfortable hotel. Quiet. Nice amenities. Great service. Comfortable beds. The stay was much better than I expected.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par GM, Gestion de l’hôtel
Olimpiu, it was a pleasure to welcome you to Homewood Suites by Hilton Indianapolis Carmel. Thank you for mentioning how much you enjoyed everything from our friendly hospitality to our fantastic amenities. Our thoughtful and devoted staff work hard to ensure we exceed expectations throughout every guest’s stay. Thank you for choosing us, and we hope to see you again soon.Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 28 févr. 2024 sur Expedia
This needs another elevator more centrally located
Commentaires de Gestion de l’hôtel
29 févr. 2024 par GM, Gestion de l’hôtel
Cleve, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any inconvenience caused by the location of our elevators. We appreciate you sharing your insight and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Attention to details
Publié le 26 févr. 2024 sur HotelsThe remodeling was not the best in regards to a patched ceiling in room 215. The bathroom door had substantial water damage at some time and should be replaced. The shower head is loose in the wall. The tub appears to have had an anti-slip mat or stickers at one time. But not now and the shower is super slippery. Overall hotel was nice. We would stay again.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par GM, Gestion de l’hôtel
Kenneth, thank you for choosing our hotel for your recent visit to the area. We are glad you enjoyed your overall experience, but we want to apologize for the disappointment caused by the conditions in your guest room. Please know that we take your concerns to heart and genuinely regret the negative impact these wall repair and plumbing issues had upon your visit. We appreciate you taking the time to bring these matters to our attention, and we hope to accommodate you again in the future.Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Our room was nice but the dishes were not clean and something on the back of the bathroom door.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Chantel, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any cleanliness issues you encountered in your room. We will be addressing your comments with our housekeeping leadership team, and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 24 févr. 2024 sur Expedia
The staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Dear Michelle,Thank you for reviewing your stay at Homewood Suites by Hilton Indianapolis Carmel. Thank you for your nice remarks about our team. We delight in providing the best service possible, so we are happy to learn that our team members made you feel right at home. It is our goal to deliver this type of experience to every guest on every visit, and we will certainly share your kind comments with our entire staff. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
21 févr. 2024 par GM, Gestion de l’hôtel
Lindsey, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. It was our pleasure having you with us and we hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par GM, Gestion de l’hôtel
Matthew, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par GM, Gestion de l’hôtel
Lauren, thank you being our guest and for the great rating! We are delighted knowing you had a wonderful stay with us. We hope to welcome you back again soon!Sincerely,The Homewood Suites Indianapolis Carmel Team
