Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2021 sur Expedia
I was checked in by Cameron who was so sweet and helpful! The room was much bigger than anticipated which was great and the bed was comfy.
My only comment is that someone tried to enter my room in the morning without knocking… someone from maintenance which I had not asked for. That was annoying and I told the cleaning crew I wanted people to know before trying to come in and they apologized. They also gave me a sign to put on the door So I was not disturbed again.
Over all, it was a good Price/quality hôtel. However, location is not ideal and neighboorhood can sometimes feel unsafe.
Commentaires de Gestion de l’hôtel
20 nov. 2021 par GM, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. I am very happy to hear that our Cameron made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
par Jean-Francois
excellent
Publié le 30 juill. 2015 sur HotelsBelle place bon restaurant et tres bon service !!!
par un voyageur
Publié le 23 mars 2024 sur Expedia
Very friendly staff. Easy check in. Clean rooms
Commentaires de Gestion de l’hôtel
24 mars 2024 par Customer Service, Gestion de l’hôtel
Jennifer, your kind words about your stay at Marriott Indianapolis East are greatly appreciated. We're thrilled to hear about your smooth check-in experience and satisfactory room cleanliness. Our team members aim to provide warm service to each guest, and they will be grateful for your recognition. We hope your future stays are just as pleasant.
par un voyageur
Room delay
Publié le 18 mars 2024 sur HotelsHotel says check in is a 4:00. Obviously they handle a lot of big conventions and conferences. Our room was not ready until 4:45. Not what I expected from a big Marriott. Maybe a need to hire more housekeeping personnel. Once in the room, the stay was very good.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Customer Service, Gestion de l’hôtel
Mark, thank you for sharing your recent experience at Marriott Indianapolis East. We're sorry to hear about the delay you faced during check-in. It's never our intention to keep guests waiting. However, it's great to learn that you enjoyed your stay once you were settled in the room. Your feedback regarding operational effectiveness is noted and will be shared with our management team. We hope to welcome you back for an even swiftier check-in experience in the future.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Customer Service, Gestion de l’hôtel
AnnDrue, thank you for taking the time to rate us. We're devoted to providing every guest with a satisfying experience and we understand there's room for improvement. We hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Customer Service, Gestion de l’hôtel
Craig, thank you for choosing Marriott Indianapolis East and leaving a high rating on Expedia. It's great to hear that your stay met your expectations. We look forward to the pleasure of welcoming you back in the future.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your feedback, Jonathan.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Customer Service, Gestion de l’hôtel
Marissa, thank you for taking the time to leave a rating for your recent stay. We see that your experience was not reflective of the high standard we usually aim to provide. Your feedback is essential for us, as it helps us identify areas for improvement. We hope to have another chance to host you and deliver a more positive experience.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Didn’t like that there was no complimentary breakfast.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Customer Service, Gestion de l’hôtel
Jaide, it's regrettable that the lack of a complimentary breakfast didn't meet your expectations. Some of our booking options include breakfast, and it's always available for purchase in our on-site restaurant. We appreciate your feedback as it helps us improve our guest experience.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Rashard, it's great to see your rating for Marriott Indianapolis East! We're pleased to know you had a satisfactory stay. We always aim to provide an excellent experience. Come back soon when your travels bring you this way again.
