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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
4-star hotel near Fashion Mall at Keystone, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Exterior
Lobby
Banquet hall
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪1 min walk‬
  • Place, Wine and Canvas
    ‪9 min walk‬
  • Place, Fastimes Indoor Karting
    ‪2 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(84 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(108 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(123 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Indianapolis

In suburbs.At this Indianapolis hotel, you'll be within half a mile (1 km) of Fashion Mall at Keystone and 3 miles (5 km) of Castleton Square. Also, Dave & Buster's is within 3 miles (5 km) and Woodhouse Day Spa is within 6 miles (10 km).

What's nearby

  • Fashion Mall at Keystone - 1 min walk - 0.1 km
  • Wine and Canvas - 9 min walk - 0.8 km
  • Fastimes Indoor Karting - 2 min drive - 1.4 km
  • Barbara S. Wynne Tennis Center - 6 min drive - 3.5 km
  • Indiana Convention Center - 26 min drive - 36.1 km

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Crumbl Cookies - ‬9 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

4-star hotel near Fashion Mall at Keystone, connected to a shopping center
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

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Hampton Inn & Suites Indianapolis-Keystone
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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The price is CA $137
CA $160 total
includes taxes & fees
Jan 1 - Jan 2, 2026
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 928 out of 1376 reviews
Rating 8 - Good. 237 out of 1376 reviews
Rating 6 - Okay. 85 out of 1376 reviews
Rating 4 - Poor. 54 out of 1376 reviews
Rating 2 - Terrible. 72 out of 1376 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

8/10 Good

cindy, Cape Coral

Stayed 1 night in Sep 2025

10/10 Excellent

Simplice, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely yes
Stayed 3 nights in Sep 2025

4/10 Poor

Ben

Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room..walk in shower
Stayed 1 night in Sep 2025

10/10 Excellent

Thelma

Stayed 1 night in Aug 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Tyrone

Stayed 2 nights in Sep 2025

8/10 Good

Kendra

Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Stayed 1 night in Sep 2025

10/10 Excellent

callie

Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful restaurant breakfast. Superb staff. Amazing room
Stayed 1 night in Sep 2025

8/10 Good

Antony

Stayed 2 nights in Aug 2025

10/10 Excellent

JerMario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff..
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Travelled with partner
Liked: Amenities
The hotel restaurant was understaffed and 2 of the 4 elevators were out of service. These two factors caused long waits.
Stayed 2 nights in Sep 2025

8/10 Good

Romana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is to steep, we checked in on Tues for surgery Wed , but decided to an extra night which because I booked from a third party I had to register again which was more. I understand that you charge $50 for extras. But another $50 when we only used Wed night and Thursday morning when leaving, you only gave me $30 back that mean $70 to park from Tuesday night to Thursday morning. To much. And you don’t serve breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Erica L

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will always stay here! second time!
Stayed 2 nights in Sep 2025

8/10 Good

Fredrick

Business traveller
Liked: Amenities
Room was ok.
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Stayed 1 night in Sep 2025

10/10 Excellent

Romana

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Nice area
Stayed 1 night in Sep 2025