Note fondée sur 867 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
At Sonesta Select Indianapolis Carmel, we're thrilled to know that your stay was satisfactory. It is always a pleasure hosting guests and we'd love to see you again in the future. Thank you for choosing our property for your stay.
par un voyageur
I think this is our new spot!
Publié le 20 févr. 2024 sur HotelsTraveled with my 17 year old son and dog. It was great! We had a king sized bed and pull out couch. The mattress on the pull out couch was comfy. I liked how there was a table tucked under the desk in the room so we could roll it out and eat meals on there. I was pleasantly surprised we had a tiny balcony. Loved having a pool, hot tub and gym with a water bottle fill up station. This may be our new spot when we travel to Indy to visit family
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Customer Service, Gestion de l’hôtel
Brooke, it's wonderful to hear about your positive experience at Sonesta Select Indianapolis Carmel. We're thrilled you found our room accommodations and the convenient table placement to your liking. It's equally gratifying that you enjoyed our amenities, especially the pool, hot tub, gym, and our environmentally friendly water bottle fill-up station. Sounds like Sonesta Select Indianapolis Carmel might become your new go-to when visiting family in Indy. Thank you for sharing your feedback and we're already looking forward to your next visit.
par un voyageur
Great Hotel
Publié le 17 févr. 2024 sur HotelsThe hotel was great and very clean. I will be booking with them again.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Customer Service, Gestion de l’hôtel
Mistie, it's uplifting to hear that you found the cleanliness at Sonesta Select Indianapolis Carmel to your liking. We're thrilled you intend to book with us again in the future. Looking forward to your next visit!
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Nice stay.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Customer Service, Gestion de l’hôtel
Marie, we are thrilled to hear that you had a pleasant stay at Sonesta Select Indianapolis Carmel. Thank you for choosing us, and we look forward to welcoming you back on your next visit.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
The price includes a breakfast option. However, I was told by the receptionist breakfast was extra. Apparently they didn't include it on the price I paid. Everything else was very good
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Customer Service, Gestion de l’hôtel
Edward, it's regrettable to hear that there was confusion about the breakfast inclusion during your stay. It's crucial that guests receive accurate information in such instances. We're grateful for your constructive feedback about this misunderstanding. It's also good to hear that you found the remainder of you stay to be satisfactory. We hope to serve you better in your future visits.
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Customer Service, Gestion de l’hôtel
Thank you for taking the time to submit this feedback, Khaliesha.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Customer Service, Gestion de l’hôtel
We appreciate your feedback, Wendi.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Customer Service, Gestion de l’hôtel
Louis, thank you for choosing Sonesta Select Indianapolis Carmel and for rating us. We appreciate your time and hope you enjoyed your stay. We look forward to hosting you again in the future.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, Kiah!We're pleased to hear that you have fully enjoyed your stay at Sonesta Select Indianapolis Carmel, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
par un voyageur
Great experience
Publié le 10 févr. 2024 sur HotelsI wasn't able to arrive until after 9:00. Check on was smooth. I was told that there was a free breakfast- which was a nice surprise as it wasn't listed on the hotels.com site. Room is clean and comfortable. Very quiet. Very short car ride to restaurants.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Customer Service, Gestion de l’hôtel
Denise, it's fantastic to hear your check-in at Sonesta Select Indianapolis Carmel went smoothly, and you enjoyed our complimentary breakfast surprise. We're thrilled you found your room clean and comfortable, and appreciated the quiet ambiance of our establishment. Our close proximity to local restaurants is indeed an added bonus. Thank you for choosing us, and we hope we have the pleasure of welcoming you back soon.
