Note fondée sur 856 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2024
Good place to stay
par un voyageur de El segundo
Publié le 8 avr. 2024
par un voyageur de Carlsbad
Publié le 22 mars 2024 sur Expedia
Medium at best. Front desk staff not friendly or helpful. I asked for manager, and they said no one was available. Clock in room was inop. Curtains coming off wall. Water never got hot, only warm.
Lady in breakfast area was exceptionally kind and helpful. A truly bright spot in an expensive and lackluster Marriott property.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Alicia, Gestion de l’hôtel
Dear Kevin,Thank you for sharing your feedback with us. We apologize for the shortcomings you experienced during your stay. It's disheartening to hear that our front desk staff did not meet your expectations in terms of friendliness and helpfulness, and we regret any inconvenience caused by the inoperative clock and maintenance issues in your room. Rest assured, your comments will be addressed with our team to ensure improvements are made to enhance the overall guest experience. We're pleased to hear that our breakfast staff made a positive impression, and we will be sure to pass along your kind words to them. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more satisfying stay in the future.
par un voyageur
Publié le 19 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2024 par Alicia, Gestion de l’hôtel
Dear George,Thank you for sharing your rating with us. We appreciate your feedback, and we're committed to continuously improving our services to better meet your expectations. If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. Your input helps us enhance the guest experience for all our visitors. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
par un voyageur
Publié le 19 mars 2024 sur Hotels
par un voyageur de CALEXICO
Publié le 14 mars 2024 sur Expedia
Good hotel, friendly staff and super clean . I will stay again.
par un voyageur
Indian Wells Tennis Tournament stay
Publié le 14 mars 2024 sur HotelsOur room and king bed were comfortable. We stayed 2 nights. Early on the 2nd morning the decaf coffee was cold. They said someone didn't come into work that morning, but the night desk person could have made sure the coffee was ready to go. I don’t think we would stay here again.
par un voyageur
Never again!
Publié le 11 mars 2024 sur HotelsVery disappointed. Only One very slow elevator that worked, tv did not work and no one came to fix after we called. Bed was horrible, hotel internet did not work. Came to the BNP Paribas open and the hotel did not carry the tennis channel. Ridiculous!
The only nice thing was the continental breakfast.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Not super clean, seemed a little worn down... breakfast wasn't great.
par un voyageur
Publié le 2 mars 2024 sur Expedia
It was not as nice as I thought small room overall it was ok for the area
