Ratings based on 221 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 9, 2024 by g, Hotel Management
Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Gizem Kırcı Guest Relations Supervisor
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by gg, Hotel Management
Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Gizem Kırcı Guest Relations Supervisor
by A traveller
It was good
Posted Jan. 28, 2024 on HotelsComment from Hotel Management
Jan. 30, 2024 by gg, Hotel Management
Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Supervisor
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by g, Hotel Management
Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Supervisor
by A traveller
Posted Dec. 31, 2023 on Expedia
Staff atittude was not good overall for a 5 star hotel and had to change the room for maintenance issues.
Comment from Hotel Management
Jan. 1, 2024 by gg, Hotel Management
Dear Guest, Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring.We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Supervisor
by A traveller
Posted Dec. 27, 2023 on Hotels
Comment from Hotel Management
Dec. 29, 2023 by gg, Hotel Management
Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,İlter TürkmenoğluGeneral Manager
by A traveller
Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 29, 2023 by gg, Hotel Management
Dear Guest,Thank you for taking time to share your recent Hilton Mall Of Istanbul experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,İlter TürkmenoğluGeneral Manager
by A traveller from sammamish
Posted Nov. 13, 2023 on Expedia
Great place
Comment from Hotel Management
Nov. 14, 2023 by ipek izmirli, Hotel Management
Dear Mohamad;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Our team consistently strives to provide a high standard of service, and it is rewarding to know that our efforts have left a positive impression on you. Your satisfaction is of paramount importance to us.We look forward to the pleasure of hosting you again in the future and aim to make your subsequent visit even more enjoyable.Regards;
by A traveller
Posted Nov. 2, 2023 on Hotels
Comment from Hotel Management
Nov. 14, 2023 by ipek izmirli, Hotel Management
Dear Edgar;Dear Mohamad;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Our team consistently strives to provide a high standard of service, and it is rewarding to know that our efforts have left a positive impression on you. Your satisfaction is of paramount importance to us.We look forward to the pleasure of hosting you again in the future and aim to make your subsequent visit even more enjoyable.Regards;
by A traveller
Posted Oct. 24, 2023 on Hotels
Great stay
Comment from Hotel Management
Nov. 14, 2023 by ipek izmirli, Hotel Management
Dear Rodia;Dear Mohamad;Thank you very much for choosing to stay at Hilton Mall of Istanbul.Our team consistently strives to provide a high standard of service, and it is rewarding to know that our efforts have left a positive impression on you. Your satisfaction is of paramount importance to us.We look forward to the pleasure of hosting you again in the future and aim to make your subsequent visit even more enjoyable.Regards;
