Note fondée sur 595 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Renald de winnipeg
confortable et securitaire
Publié le 21 août 2015 sur HotelsTres bon service
par un voyageur de Vémars, FR
Hôtel Comfort & Suites Jackson : proche Cape Girar
Publié le 6 sept. 2011 sur HotelsHôtel agréable, confort assuré, dommage qu'on nous réclame une caution supérieure au prix de la chambre
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor! Sincerely,Hotel Manager
par un voyageur
Ok
Publié le 19 févr. 2024 sur HotelsPlace was quiet and pretty comfortable.. And convenient location for our event.
Shower had no vent, so the bathroom was a sauna. Breakfast was not good.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Mike,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found the place quiet, comfortable, and conveniently located for your event. However, we apologize for the inconvenience caused by the lack of ventilation in the shower and the dissatisfaction with the breakfast. Your comments will be shared with our team for improvement. We hope to have the opportunity to welcome you back for a better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Corinne,Thank you so much for your wonderful rating! We are elated to hear that you had a 10-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Nice travel option!
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear MARY,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our hotel to be a nice travel option. Providing a comfortable and enjoyable experience for our guests is our goal, and we're glad to know we succeeded during your stay. We appreciate your comments and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager
par un voyageur
Publié le 17 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Edward,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Clean, comfortable. Only complaint is that the room was booked for 3 people (king and sofa bed), but I had to argue for a third bath towel when there was only 2. Front desk said they were fully booked, and almost out of towels, but I felt we should at least have a towel for each person registered…. Anyway, he eventually gave us one. Everything else was great.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Stephanie,Thank you for your feedback, and we appreciate your understanding. We apologize for the inconvenience regarding the towels and the initial difficulty in obtaining the third one. Your feedback is valuable, and we'll use it to improve our services. We're glad to hear that overall, you found the stay clean and comfortable. If there's anything else you'd like to share, or if there's anything we can do to make your future even better, please let us know. We value your feedback and look forward to serving you again!Sincerely, Hotel Manager
par un voyageur
Publié le 12 déc. 2023 sur Expedia
Arrived with confirmed reservation but hotel had no reservations for us or a room available.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Linda,We sincerely apologize for the inconvenience you faced upon arrival. This is not reflective of our usual standards, and we understand the frustration this situation caused. Please rest assured that we take this matter seriously and will investigate the discrepancy to prevent such issues in the future. Your understanding is appreciated, and we hope to have the opportunity to make amends in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 11 nov. 2023 sur Expedia
Stayed here a few times, but last time our room wasn’t as clean as I liked
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Hotel Manager , Gestion de l’hôtel
Dear Thomas,We appreciate your continued patronage and apologize for the cleanliness concerns during your last stay. Your feedback is important, and we will address this matter with our housekeeping team to ensure improvements. We value your loyalty and hope to have the opportunity to provide a more satisfying experience on your next visit. Safe travels!Sincerely, Hotel Manager
