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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Enjoy the outdoor pool at this Jackson hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
Free daily buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
55 Parkstone Place, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪5 min walk‬
  • Place, The Ballpark at Jackson
    ‪17 min walk‬
  • Place, Casey Jones Village
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

In Jackson .Within a 15-minute walk of the hotel, you'll find West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Lane College and Old Hickory Mall are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
  • The Ballpark at Jackson - 17 min walk - 1.5 km
  • Old Hickory Mall - 6 min drive - 8.4 km
  • Casey Jones Village - 6 min drive - 9.0 km
  • Union University - 7 min drive - 10.1 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪SONIC Drive In - ‬5 min drive
  • ‪SONIC Drive In - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Enjoy the outdoor pool at this Jackson hotel
Holiday Inn Express Hotel & Suites Jackson NE by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Jackson NE by IHG also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Jackson hotel is smoke free.

  • 92 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites Jackson NE by IHG offers 92 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenity
Best Western Plus Executive Residency Jackson Northeast
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,015 reviews
The price is CA $129
CA $148 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open May 30 and close September 08.
  • Pool access available from 9:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 305 out of 553 reviews
Rating 8 - Good. 133 out of 553 reviews
Rating 6 - Okay. 54 out of 553 reviews
Rating 4 - Poor. 34 out of 553 reviews
Rating 2 - Terrible. 27 out of 553 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mindy, Middleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast an pool
Stayed 3 nights in Jul 2025

10/10 Excellent

william

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Stayed 3 nights in Jul 2025

4/10 Poor

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Stayed 2 nights in May 2025

4/10 Poor

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was dirty and a dirty washcloth was left in the dirty shower.
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was so so.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

HOTEL

Stayed 1 night in Apr 2025

8/10 Good

alan

Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

8/10 Good

Kaden

Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Liked: Staff & service
Did not feel safe with person standing outside their door late night and early morning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy booking and check in. Plenty of food options nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurrie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it if your there for baseball
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff and the modern newness of the building and rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeltje

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Russell

Liked: Staff & service
Stayed 1 night in Jan 2025