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Residence Inn Jackson

3.0 star property
Enjoy the indoor pool at this 3-star Jackson hotel

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Full-size fridge, microwave, stovetop, dishwasher
Lobby lounge
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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CA $117 total
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About the area

Jackson

In suburbs.Within 6 miles (10 km) of this Jackson hotel, you'll find West Tennessee Healthcare Sportsplex and Jackson Tennis Center. The Ballpark at Jackson and Old Hickory Mall are also within 6 miles (10 km).

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
  • The Ballpark at Jackson - 5 min drive - 5.9 km
  • Old Hickory Mall - 6 min drive - 7.4 km
  • Casey Jones Village - 6 min drive - 8.0 km
  • Union University - 6 min drive - 8.4 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪SONIC Drive In - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Latham's Barbecue - ‬6 min drive

About this property

Residence Inn Jackson

Enjoy the indoor pool at this 3-star Jackson hotel
Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Reviews

Residence Inn Jackson Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 365 out of 599 reviews
Rating 8 - Good. 104 out of 599 reviews
Rating 6 - Okay. 55 out of 599 reviews
Rating 4 - Poor. 24 out of 599 reviews
Rating 2 - Terrible. 51 out of 599 reviews

Reviews

10/10 Excellent

Gloria

Stayed 1 night in Aug 2025

10/10 Excellent

Jerry L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff was outstanding.
Stayed 1 night in Aug 2025

8/10 Good

Helen

Stayed 1 night in Aug 2025

6/10 Okay

Doug

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked the King Suite design layout, living and bath areas. Property needs updating..odd elevator noises, shows wear and tear other than lobby spaces. Room faced interstate for all night road and truck noise. Room clean should be improved.
Stayed 1 night in Aug 2025

10/10 Excellent

Guy M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing through - good hotel

Right on par with the Residence Inn brand
Stayed 1 night in Aug 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
If you gonna have a pool u need to maintain it 100% for your paying customers. Wonder how long it's been closed? I'm sure hotel will respond about cleaning etc but we've had a pool and it was never closed because we always kept the correct chemicals in it. Having said this hotel is excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Keejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Aric

Liked: Staff & service, property conditions & facilities
Nice property
Stayed 3 nights in Aug 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop off the intestate and right by a great gas station.
Stayed 1 night in Aug 2025

2/10 Terrible

Ashley

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in with very helpful desk clerk. The room is lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and nice hotel. Staff was very sweet and kind. Their breakfast had a very wide variety and was super organized and clean. It offered options I have never seen at other hotels. Although I wish there was an option for waffles. LOL! My only concern was whatever was under the carpet in the hallways on the second floor. The subflooring was very uneven and felt as though there were holes or missing floorboards under the stained carpet. Maybe like the floor had suffered water damage from moist environment?? The carpet in the hallways and room seemed kind of nasty, but I am weird and won't walk barefoot at many hotels for this reason. I would definitely stay here again despite the carpet.
Stayed 1 night in Aug 2025

10/10 Excellent

Virgil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff and the breakfast yummy 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

claretha

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager supervisor was rude & did not acknowledge us standing there as we weere waitimg go be checked in. We were the only ones standing in line. I even said "hello" & she ignored me , then proceeded to do other tasks. Once she finally acknowledged me she was professional. The hotel itself was updated & clean. The bed was comfortable. Parking was limited dt construction.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Great stay. Very nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Went with the double rooms and they each had their own bathrooms! This place is so amazing and even serves supper!
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very comfortable and clean
Stayed 1 night in Jul 2025

6/10 Okay

Molly

Travelled with family
Liked: Staff & service

Works well for a family traveling

The service was very good, everyone was kind and helpful. The first room we were put in smelled a little like urine, however the front desk person was able to put us in another room down the hall and that room was great and did not smell. The second room was clean and we were able to enjoy our stay. The pool was nice, and the hotub was great, although I wish it opened up a little earlier since my kids were ready to jump in at 7am but it did not open until 8am. I did appreciate the full size fridge and also being able to cook dinner instead of eating out again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rashad

Stayed 2 nights in Jul 2025