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The Westin Jackson

4.0 star property
4-star spa hotel in Downtown Jackson

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Photo gallery for The Westin Jackson

Exterior
Indoor pool
Bar (on property)
View from property
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪10 min walk‬
  • Place, Mississippi Civil Rights Museum
    ‪13 min walk‬
  • Place, Mississippi State Capitol
    ‪15 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jackson

Heart of Jackson.Within a 10-minute walk of this Downtown Jackson hotel, you'll find Metro Jackson Chamber of Commerce and Mississippi Governor's Mansion. Russell C Davis Planetarium and Mississippi Museum of Art are also within half a mile (1 km).

What's nearby

  • Mississippi Governor's Mansion - 7 min walk - 0.6 km
  • Jackson Convention Complex - 10 min walk - 0.9 km
  • Mississippi Civil Rights Museum - 13 min walk - 1.1 km
  • Mississippi State Capitol - 15 min walk - 1.3 km
  • Mississippi Coliseum - 19 min walk - 1.7 km

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪Mayflower Cafe - ‬12 min walk
  • ‪Hen & Egg - ‬13 min walk
  • ‪Estelle Wine Bar & Bistro - ‬1 min walk

About this property

The Westin Jackson

4-star spa hotel in Downtown Jackson
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Jackson hotel is smoke free.

  • 203 guestrooms or units
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Jackson offers 203 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.

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Hilton Garden Inn Jackson Downtown
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  • Pool
  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LED TV
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 21.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

How close is The Westin Jackson to the airport?

The Westin Jackson is 11.7 mi (16-min drive) away from the Evers Intl. Airport (JAN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Jackson?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on Jun 7, 2026 start from CA $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Jackson have an airport shuttle?

Airport shuttle services are not available at The Westin Jackson.

Does The Westin Jackson offer free breakfast?

Free breakfast isn’t provided at The Westin Jackson, but full breakfast is offered for a fee of between USD 20 and 50 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Westin Jackson?

No, there is no casino at this hotel.

What time is check-in at The Westin Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Jackson?

Free parking is not available at this hotel. Valet parking is available for USD 32 per day.

Does The Westin Jackson have a pool?

The Westin Jackson features an indoor pool.

Does The Westin Jackson have a restaurant?

The Westin Jackson is home to Estelle Southern Table, which features local cuisine and brunch.

Does The Westin Jackson have a spa?

Pamper yourself with a day at Soul Spa, where you can enjoy body treatments, massages, and facials.

How close is The Westin Jackson to downtown Jackson?

The Westin Jackson is 0.2 mi away from Jackson.

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 922 reviews
Rating 8 - Good. 153 out of 922 reviews
Rating 6 - Okay. 59 out of 922 reviews
Rating 4 - Poor. 29 out of 922 reviews
Rating 2 - Terrible. 24 out of 922 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Brad

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great, staff were great. Pool was freezing cold, not clean, garbage floating in it. Restaurant was slow.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love the spa
Stayed 1 night in Nov 2025

10/10 Excellent

Deontrinese

Stayed 2 nights in Feb 2026

4/10 Poor

Roger

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bed was uncomfortable, the pool was freezing, the view out of our window was terrible. Couldn't use the spa no available appointments, even though i booked in advance. Way overpriced. Holiday inn was a lot better
Stayed 1 night in Feb 2026

10/10 Excellent

Linda

The hotel was new and shiny. Very nice.
Stayed 1 night in Feb 2026

6/10 Okay

C, Aiken

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The Weston hotel is one of the more upscale premier BONVOY properties based on ratings we chose this hotel price was a little expensive however, our dog got to stay for free so we took that into consideration the VALET staff was very nice. They let us park our vehicle in front instead of paying the $28 valet fee. THE initial greeting from the front staff was a little offputting, but then they helped us with our room, the express service for meals needs to be retrained. There was a lack of communication or interest or knowledge in their menu. They had no idea what was available couldn’t give us a timeframe put us on hold to the restaurant because evidently the phone system is not working. This is not expected at a BONVOY premier hotel. We had the same issue the next morning with room service. We received the wrong food items they didn’t bother to let us know that the wellness Juice was no longer available, but it’s still printed on the menu. The menus need to be updated. Housekeeping is excellent. The room carpet is stained. The walk-in shower had a little bit of mold residue around the rim of the shower. we’ve spent close to $700 for two nights including two meals from room service the only game in town so we were a captive audience. We had driven seven hours from Texas and were exhausted. Disappointed with this brand. The redeeming qualities are the heavenly bed and linens. White tea products in the bathroom. Only one robe in the bathroom.
Stayed 1 night in Feb 2026

10/10 Excellent

Kiah

Stayed 1 night in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes the room was spotless.
Stayed 1 night in Feb 2026

10/10 Excellent

Greg

Stayed 1 night in Feb 2026

10/10 Excellent

Porche

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice!
Stayed 1 night in Feb 2026

4/10 Poor

Amy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Though the check in process was smooth and the staff was friendly/helpful; the room left much to be desired. Upon getting into my room, there was a used hand towel on the sink, and the hand soap bar was unwrapped and used. Unsure if this was from housekeeping or the guest before me...so due to that, I was weary about the status of the bed and other surfaces. On the second night, I went to take a shower despite my hesitancies. The shower floor was in need of a deep clean. I stood on a towel. Several minutes in, the bottom of the shower started to fill up despite the drain being unobstructed. I quickly exited because standing in dirty, ponding water was not the experience I wanted. It took over an hour for the water to drain out completely. It was late, I was not concerned with packing up my things and requesting another room. However, for the price of this stay, very disappointed in the state of the room. Next time I will look to stay at cheaper option in Jackson that has higher cleaning standards.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brittany

Stayed 1 night in Feb 2026

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice and efficient. The restaurant staff provided excellent customer service were very nice. The room was very clean.
Stayed 1 night in Feb 2026

6/10 Okay

Donna

I would not consider this a 4 star resort.
Stayed 1 night in Feb 2026

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We live locally & had an event with friends downtown and was really impressed with the Westin. If you needed a place to stay in downtown Jackson, this is your best bet.
Stayed 1 night in Jan 2026

10/10 Excellent

Vera

Stayed 2 nights in Jan 2026

10/10 Excellent

Jakayla

Liked: Cleanliness, amenities, property conditions & facilities
Above and Beyond
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlicia

Stayed 1 night in Jan 2026

8/10 Good

Rachel

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff. Coffee creamer in room was chunky and inedible. No coffee in the lobby. Restaurant served us a cup to go… which was mediocre and costs 4-5$ for a small cup. Limited free parking on the street. Great location for convention center events though.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Everything was great and went smooth. The phones in the room weren’t working and it’s very very hard to get anyone on the phone when you call front desk off your c
Stayed 1 night in Jan 2026

10/10 Excellent

Karmen

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean. Customer service was top tier from the front desk to the valet. I will most definitely be visiting again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Breanna

Stayed 1 night in Jan 2026

6/10 Okay

Nichole

Bed & pillows were uncomfortable.... miss the "heavenly bed"
Stayed 1 night in Jan 2026