Ratings based on 343 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024
Comment from Hotel Management
Apr. 3, 2024 by Michelle, Hotel Management
Thanks for the 5 stars.
by A traveller
Just fine
Posted Feb. 4, 2024 on HotelsJust fine, in middle of Jacksonville.
Comment from Hotel Management
Mar. 1, 2024 by Michelle, Hotel Management
We appreciate you.
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Michelle, Hotel Management
Thanks for being our guest. We appreciate you..
by A traveller
Posted Jan. 20, 2024 on Expedia
Very good. Only problem is the fan didn’t work well in the room and since just one night put up with it.
Comment from Hotel Management
Feb. 1, 2024 by Michelle, Hotel Management
Please dont hesitate to reach out to us during your stay so we can take care of issues to your expectations. We appreciate you being our guest and we want you to be completely satisfied with your stay.
by A traveller
Great Hotel
Posted Jan. 3, 2024 on HotelsComment from Hotel Management
Jan. 11, 2024 by Michelle, Hotel Management
Thanks for the 10 out of 10 rating. We greatly appreciate you being our guest.
by A traveller
Posted Dec. 18, 2023 on Expedia
Good comfortable rooms.
Comment from Hotel Management
Mar. 1, 2024 by Michelle, Hotel Management
Thanks for being our guest.
by A traveller
Posted Nov. 26, 2023 on Expedia
Great place for in laws. Great staff. And clean
Comment from Hotel Management
Dec. 4, 2023 by Michelle, Hotel Management
Thanks for being our guest and the 5*****
by A traveller
Posted Nov. 12, 2023 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by Michelle, Hotel Management
Thanks Amy for being our guest.
by A traveller
Posted Oct. 3, 2023 on Expedia
Elevator was broken.
Comment from Hotel Management
Nov. 6, 2023 by Michelle, Hotel Management
We apologize that this happened as it was a situation out of our control BUT it is up and running now with a new motor.
by A traveller from Indian Rocks Beach
Posted Oct. 3, 2023 on Expedia
The elevator was not working. No one bothered to let us know until we arrived at the property to check in. They said they would refund our money if we did not want to walk up the stairs to our room. It had not been working for about 2 months and it would be another couple of weeks before it was back in service.
Comment from Hotel Management
Oct. 3, 2023 by Michelle, Hotel Management
We have been contacting guests if we have their correct information. Due to the way your reservation was made we did not have your information on file, so we do apologize. The elevator has been down only a month due to the motor being burnt up due to a power transformer being destroyed. We have to let the professionals do their job to get the elevator up and running. We greatly appreciate your comments and hope to see you again soon.
