TownePlace Suites by Marriott Jacksonville

3.0 star property
3-star hotel perfect for exploring Jacksonville

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Jacksonville

Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Fridge, microwave, stovetop, dishwasher
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
400 Northwest Drive, Jacksonville, NC, 28546
  • Place, Challenge Course Park
    ‪18 min walk‬
  • Place, Carolina Forest Park
    ‪3 min drive‬
  • Place, Jacksonville Commons
    ‪4 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪31 min drive‬

Room options

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Studio, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Studio, 1 Queen Bed with Sofa bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Double Bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Jacksonville

Heart of Jacksonville.You'll find Challenge Course Park and Carolina Forest Park within 2 miles (3 km) of this hotel. Richard Ray Park and Jacksonville Commons are also within 2 miles (3 km).

What's nearby

  • Challenge Course Park - 18 min walk - 1.6 km
  • Carolina Forest Park - 3 min drive - 1.7 km
  • Richard Ray Park - 3 min drive - 2.7 km
  • Jacksonville Commons - 4 min drive - 2.1 km
  • Marine Corps Air Station New River - 14 min drive - 20.0 km

Getting around

  • Wilmington Intl. Airport (ILM) - 68 min drive

Restaurants

  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive

About this property

TownePlace Suites by Marriott Jacksonville

3-star hotel perfect for exploring Jacksonville
TownePlace Suites by Marriott Jacksonville offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Jacksonville also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

Frequently asked questions

How close is TownePlace Suites by Marriott Jacksonville to the airport?

TownePlace Suites by Marriott Jacksonville is 18.4 mi (29-min drive) away from the Albert J. Ellis Airport (OAJ) airport, the closest popular airport to the property.

How much does it cost to stay at TownePlace Suites by Marriott Jacksonville?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Jacksonville on Jun 15, 2026 start from CA $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TownePlace Suites by Marriott Jacksonville have an airport shuttle?

Airport shuttle services are not available at TownePlace Suites by Marriott Jacksonville.

Does TownePlace Suites by Marriott Jacksonville offer free breakfast?

TownePlace Suites by Marriott Jacksonville offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at TownePlace Suites by Marriott Jacksonville?

No, there is no casino at this hotel.

What time is check-in at TownePlace Suites by Marriott Jacksonville?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at TownePlace Suites by Marriott Jacksonville?

Free parking is not available at this hotel. Self parking is available for USD 5.12 per day.

Does TownePlace Suites by Marriott Jacksonville have a pool?

TownePlace Suites by Marriott Jacksonville features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 9:00 PM.

Does TownePlace Suites by Marriott Jacksonville have a spa?

There are no spa services available at this hotel.

How close is TownePlace Suites by Marriott Jacksonville to downtown Jacksonville?

TownePlace Suites by Marriott Jacksonville is 3.4 mi away from Jacksonville.

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 574 reviews
Rating 8 - Good. 158 out of 574 reviews
Rating 6 - Okay. 55 out of 574 reviews
Rating 4 - Poor. 15 out of 574 reviews
Rating 2 - Terrible. 19 out of 574 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and friendly staff, great breakfast, amazing rooms!
Stayed 6 nights in Oct 2023
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, free parking, pool, gym, laundry, breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so amazing at check in. Lobby and all throughout the hotel was clean and our room was perfect. They even called us to make sure our room was too our liking. Will recommend this hotel location to anyone traveling this way!!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean, comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were professional and friendly. Room was wonderful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing and friendly
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Clean, quiet, and affordable.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. Highly recommend and looking fed to staying again…
Stayed 1 night in Jul 2022
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great. Very convenient and wonderful staff.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Staff was very personable and helpful.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was peaceful.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville Couple Trip

We had an amazing stay and would definitely recommend it if you’re in the Jacksonville, NC area.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very clean and staff were wonderful
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Pachy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, kitchenette and suite in general well equipped, really clean, many options to eat nearby and activities for fun, breakfast was great. The only thing is that they should be more specific about the pool, it was a one of the reasons why I chose this place and it was closed.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Joseph Lewis Hayes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place to sleep with all the accommodations. The staff was very friendly and helpful both at check-in and in the morning. The breakfast staff was very attentive too.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I come to Jacksonville. It is convenient for us to food and places that we like to visit. staff is great I keep coming back
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 2 bedroom suite

The beds were soft and comfortable. The front desk staff was friendly and helpful. The hotel is located close to shops and restaurants.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazingly well-thought-out and designed rooms. Quiet location. So much for the price!
Stayed 1 night in May 2025
Verified

8/10 Good

Patricia

Liked: Amenities
Place was clean but it definitely needs some freshing up
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
It’s proximity to the Military base
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Garyl

Liked: Staff & service, amenities, property conditions & facilities
It was neat that it had a grill out side so people can have cook outs
Stayed 4 nights in Aug 2022