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Shangri-La Jakarta

5.0 star property
Family-friendly 5-star hotel near Thamrin City Shopping Mall

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Photo gallery for Shangri-La Jakarta

Outdoor pool, pool umbrellas, sun loungers
Property video
Front of property
Outdoor wedding area
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Place, Thamrin City Shopping Mall
    ‪9 min walk‬
  • Place, Grand Indonesia
    ‪10 min walk‬
  • Place, Bundaran HI
    ‪11 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Property amenity

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Suite King

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • All-inclusive
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 69 reviews
The price is CA $174
CA $211 total
includes taxes & fees
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About the area

Jakarta

City center retreat .You'll be within half a mile (1 km) of Golden Triangle and 2 miles (3 km) of Grand Indonesia with a stay here. Thamrin City Shopping Mall and Bundaran HI are also within 2 miles (3 km).

What's nearby

  • Golden Triangle - 5 min walk - 0.4 km
  • Thamrin City Shopping Mall - 9 min walk - 0.8 km
  • Grand Indonesia - 10 min walk - 0.8 km
  • Bundaran HI - 11 min walk - 1.0 km
  • Plaza Indonesia - 14 min walk - 1.3 km

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪B.A.T.S. - ‬1 min walk
  • ‪SATOO - ‬3 min walk
  • ‪JIA - ‬3 min walk
  • ‪Nishimura - ‬1 min walk
  • ‪Horizon Lounge - ‬1 min walk

About this property

Shangri-La Jakarta

Family-friendly 5-star hotel near Thamrin City Shopping Mall
Shangri-La Jakarta offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Jakarta. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 662 guestrooms or units
  • 32 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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  • Parking included
  • Free WiFi
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CA $191 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (51 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 26.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 490 out of 687 reviews
Rating 8 - Good. 149 out of 687 reviews
Rating 6 - Okay. 35 out of 687 reviews
Rating 4 - Poor. 7 out of 687 reviews
Rating 2 - Terrible. 6 out of 687 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John, Mill valley

Stayed 2 nights in Nov 2025

8/10 Good

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Varoon Laxman

Stayed 1 night in Nov 2025

6/10 Okay

Zac Jason

Disliked: Property conditions & facilities
Cool
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality from the entire team
Stayed 3 nights in Nov 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness
Nice hotel with excellent staff service, but the breakfast area downstairs was very crowded with not much food variety… another minus is that the location is a little bit far away from some convenient stores. But in general I recommend the SLJ.
Stayed 3 nights in Nov 2025

10/10 Excellent

Niko

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were fantastic. Really enjoyed my stay in Shangrila Jakarta and the helpfulness and friendliness of all the staff from the people at the doors to the desks to the restaurant staff made my stay that much better. Thank you, everyone
Stayed 3 nights in Oct 2025

10/10 Excellent

Dhiraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by staff everywhere
Stayed 2 nights in Oct 2025

10/10 Excellent

Risga

Stayed 3 nights in Oct 2025

10/10 Excellent

Bruce, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the hundreds of hotels I've stayed in lifetime this Hotel is easily the best I've ever stayed at. No exageration. The most beautiful Hotel with amazing restaurants and the friendliest staff I have ever met. This is a 6 star Hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Narinder Singh Sidhu

Stayed 2 nights in Aug 2025

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really big but it needs maintenance in main lobby , the mat is already buried deteriorated and looks old and a bit unprofessional
Stayed 5 nights in Aug 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Michela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, amazing staff. Would definitely stay again. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 6 nights in Jun 2025

8/10 Good

ramesh

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert Yesudian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staffs at club floor
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim Yong, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is among the best in 5 Stars hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caleb

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Hotel Shangri-La in Jakarta on multiple occasions. It is a nice hotel with friendly and professional staff. Breakfast is a great combination of Indonesian, western, and other foods. The pool and children’s water play area make this a great option for those traveling to Jakarta with children.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachael

lovely stay - staff
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Stayed 3 nights in Jun 2025

8/10 Good

jeanette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025