Note fondée sur 297 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2023 sur Expedia
Il manquait un peu plus de propreté. Ex:-Rideau de douche pas tres propre, le couvrelit taché.
Points forts: le personnel est tres gentil, disponible et accueillant.
par un voyageur
Publié le 25 nov. 2021 sur Expedia
Correct
par un voyageur
Publié le 8 mars 2024 sur Expedia
A chair to sit in instead of always sitting on the bed would have been nice. Vending machine not working, We liked the access to the Interstate which allowed us ample time to get to our Dance competition. Staff were always friendly and helpful. Enjoyed our stay.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Nick, Gestion de l’hôtel
Dear Betty, Thank you so much for taking the time to share your experience during your recent stay with us. We are absolutely delighted to hear that you enjoyed your time here. First and foremost, we would like to express our sincere appreciation for your kind understanding regarding any inconveniences you may have encountered during your stay. We are thrilled that you enjoyed the accessibility of our location, making it easy for you to arrive at your dance competition in a timely manner. We are truly grateful for your glowing praise of our amazing staff. We sincerely apologize for the inconvenience caused by the non-functioning vending machine. We assure you that your future stays will be filled with even more pleasure and comfort. Thank you once again for your kind words and for being such a wonderful guest. We can't wait to have the privilege of hosting you during your next visit.Warmest regards,Nimesh Patel.QualityInn and SuitesJeffersonville, OH.
par un voyageur
Publié le 26 janv. 2024 sur Expedia
It was an ok hotel. Outdated and there was smoking somewhere in the hotel. You could smell it in the hallways and there was a dog barking in the morning in one of the rooms.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Nick, Gestion de l’hôtel
Dear Regina, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconveniences or discomforts you experienced during your time with us. We regret to hear that you found our hotel to be outdated. Regarding the issue of smoking in the hotel, we apologize for any disturbance this may have caused. We have strict policies in place to ensure a smoke-free environment, and we will investigate this matter further to prevent such incidents from happening again in the future. Similarly, we apologize for the disruption caused by the dog. We would be grateful for the opportunity to regain your trust and provide you with the exceptional stay you deserve. Once again, we apologize for any inconveniences encountered during your stay, and we sincerely appreciate your feedback. Warmest regards,Nimesh Patel.QualityInn and suitesJeffersonville, OH.
par un voyageur
Bed bug infestation
Publié le 20 janv. 2024 sur HotelsCheck in was fair. Quick inspection of the room and we thought was ok. Grabbed showers and sat down on bed to begin to relax and found bed bugs. Went to front office immediately with pics and videos of the bed bugs, requested a refund and was denied by the manager. Notified Hotels.com the began trying to contact hotel with no luck. So we are out the money for a room infested with bed bugs
par un voyageur
Great Staff
Publié le 29 déc. 2023 sur HotelsThe staff was great!
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Very easy to check in Expedia reservation was easy and the clerk was very professional and nice as well as the cleaning staff and other front desk clerks.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Lack of staff More common on hospitality industry now
par un voyageur
Publié le 18 nov. 2023 sur Expedia
par un voyageur
Publié le 12 nov. 2023 sur Expedia
