Note fondée sur 657 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2024 sur Expedia
Very nice and convenient place close to the beach and shopping. Very enjoyable stay.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a very enjoyable stay with us and found our hotel to be very nice and convenient, especially due to its proximity to the beach and shopping areas. Providing a comfortable and convenient experience for our guests is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
Came for a Gymnastics competition for our daughter. The very short walk to the convention center was great. Was overall a great location with shopping and food very nearby. The short walk to the beach is also nice. Great Breakfast with clean rooms and friendly staff. Would recommend and use again if ever in Jekyll Island.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for considering us for a recommendation and for expressing your intention to return in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay. Sincerely, Hotel Manager
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 10, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 1 mars 2024 sur Expedia
Brandi the check-in clerk was super nice and very helpful with island information.
We had a great room with an ocean view.
We will be back.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lisa,Thank you for your wonderful feedback! We're thrilled to hear that Brandi provided excellent service and that you enjoyed your room with an ocean view. We appreciate your kind words and look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
par un voyageur
Overnight one night
Publié le 27 févr. 2024 sur HotelsExcellent location, across from the Westin and Ocean Club hotels. Shopping and beautiful beach only a very short walk away. Heating unit made a loud noise each time it came on (slept with pillow over my head). Bed a little more firmer than I prefer. Staff very friendly.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We're delighted that you enjoyed our excellent location near the beach and shopping areas, as well as our friendly staff. We apologize for any inconvenience caused by the noise from the heating unit and the firmness of the bed. Your feedback is valuable, and we'll address these issues to improve our guests' comfort. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Betsy,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Susan,We appreciate your perfect 5/5 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
This property is new, clean, well equipped with amenities, and the rooms are comfortable and functional for multiple people. The location is great, too. You can walk to shops, restaurants, and are right across from the beach. Our rooms had ocean views. We would love to stay again in the summer!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Patricia,Thank you for your wonderful feedback! We're thrilled to hear that you found our new property clean, well-equipped, and comfortable. It's fantastic that you enjoyed the convenient location with ocean views and the proximity to shops and restaurants. We look forward to welcoming you back in the summer and providing you with another delightful stay. Sincerely, Hotel Manager
par un voyageur de Gainesville
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
