Ratings based on 828 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Hotels
Great place.
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
John, your kind words for Jenner Inn are deeply appreciated. We're thrilled to know that you had an enjoyable stay and hope to welcome you back soon.
by A traveller
Cozy
Posted Feb. 24, 2024 on HotelsBeautiful place! The cabin needs some upgrading but was very cozy.
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Tanya, it's great to know you found charm in our unique setting. We value your input regarding our cabin's coziness, and we've taken note of your suggestion for improvements. We're continually looking for ways to enhance our guests' experiences. Thank you for your feedback and we hope to have another opportunity to welcome you back at Jenner Inn.
by A traveller
Posted Feb. 23, 2024 on Expedia
We loved our stay at the Jenner Inn. our cottage was so cozy and the view of the river is wonderful. Melanie in the office was very friendly and accommodating. We will definitely be back!
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Natalie, it's heartwarming to hear how much you loved your cozy cottage stay at Jenner Inn with its splendid river view. We're particularly pleased that Melanie's friendly and accommodating nature left a positive impression on you. Your kind words encourage us to keep striving towards guest satisfaction. Rest assured, we'll eagerly await your return. Thank you for your review!
by A traveller
Posted Feb. 20, 2024 on Expedia
There were ants in the room and pillow very hard. Otherwise cute cottage
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Liza, we appreciate your feedback. We're sorry to hear about the inconveniences you experienced. We assure you, we are committed to maintaining a high standard of cleanliness and will certainly look into the issue you've raised. Our pillows cater to a variety of preferences; we regret they were not to your liking and will look at providing additional options moving forward. On a more positive note, we're delighted you found your accommodations charming. Your remark will help us in our continued effort to improve our guest experience.
by A traveller
Posted Feb. 18, 2024 on Expedia
Nothing like having a room on the water, even if it was during an atmospheric river storm! Our room was nicely updated, cozy.
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Diane, it's delightful to hear about your experience at Jenner Inn, especially your appreciation for our outstanding waterfront location, irrespective of the weather. It's also wonderful that you found your room to be upgraded and snug. We hope to welcome you back for more memorable experiences.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Kimberly, thank you for your stellar rating of Jenner Inn! Our team is thrilled to know your stay with us was enjoyable. We're looking forward to welcoming you back in the near future.
by A traveller from Santa Rosa
Posted Feb. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Wendy, thank you for your rating of Jenner Inn on Expedia. It's heartening to know you had a pleasing stay. We're looking forward to welcoming you again for another memorable experience.
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Chithra, thank you for your top rating of Jenner Inn! We're thrilled that you enjoyed your stay, and we hope to welcome you back in the future.
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
Thanks for the positive rating, Anders!We're thrilled you enjoyed your time at Jenner Inn so much! We look forward to sharing an even better experience with you soon.
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Customer Service, Hotel Management
We appreciate your feedback, Steven.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
