See all properties

Wellspring by Silks Jiao Xi

Property class: 4.5
4.5-star luxury hotel near Jiaosi Hot Springs

Choose dates to view prices

Photo gallery for Wellspring by Silks Jiao Xi

Outdoor pool, sun loungers
Interior entrance
Interior entrance
Japanese Tatami Room | Bathroom
Deep soaking bathtub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 67, Wenquan Rd, Jiaoxi, Yilan County, 264
  • Place, Tangweigou Hot Springs Park
    ‪3 min walk‬
  • Place, Jiaosi Hot Springs
    ‪5 min walk‬
  • Place, Jiaoxi Hot Spring Visitor Center
    ‪5 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪76 min drive‬

Room options

View all photos for Superior King Bed

In-room safe, desk, soundproofing, free cribs/infant beds

Superior King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin

Family Twin

Family Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Hollywood Suite - King

Hollywood Suite - King

Hollywood Suite - King

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Bed

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Twin Bed

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

In-room safe, desk, soundproofing, free cribs/infant beds

Family Room

  • Sleeps 4

View all photos for Japanese Tatami Room

Japanese Tatami Room

Japanese Tatami Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Double Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Hollywood Double Suite

  • Sleeps 2

View all photos for Family Suite

Living area

Family Suite

  • Sleeps 4

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free cribs/infant beds

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Deluxe Suite

  • Sleeps 2

View all photos for Corner Suite

In-room safe, desk, soundproofing, free cribs/infant beds

Corner Suite

  • Sleeps 4

View all photos for Japanese Tatami Room

In-room safe, desk, soundproofing, free cribs/infant beds

Japanese Tatami Room

  • Sleeps 2

About the area

Jiaoxi

Jiaoxi retreat .Within a 10-minute walk of the hotel, you'll find Jiaosi Hot Springs and Tangweigou Hot Springs Park. Also, Jiaoxi Hot Spring Visitor Center is within half a mile (1 km) and Jiaoxi Sietian Temple is within 2 miles (3 km).

What's nearby

  • Tangweigou Hot Springs Park - 3 min walk - 0.3 km
  • Jiaosi Hot Springs - 5 min walk - 0.4 km
  • Jiaoxi Hot Spring Visitor Center - 5 min walk - 0.4 km
  • Jiaoxi Sietian Temple - 17 min walk - 1.4 km
  • Monkey Cave Waterfall - 4 min drive - 3.6 km

Getting around

  • Jiaoxi Station - 4 min walk
  • Songshan Airport (TSA) - 56 min drive

Restaurants

  • ‪星巴克 - ‬3 min walk
  • ‪宜蘭滷之鄉（礁溪旗艦店） - ‬3 min walk
  • ‪陳旺記鴉片飯 - ‬3 min walk
  • ‪Mu Table - ‬1 min walk
  • ‪福氣小吃部 - ‬1 min walk

About this property

Wellspring by Silks Jiao Xi

4.5-star luxury hotel near Jiaosi Hot Springs
Wellspring by Silks Jiao Xi offers its guests hot springs, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the luxury Wellspring by Silks Jiao Xi. Self parking is free.

This 4.5-star Jiaoxi hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Built in 2015
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Wellspring by Silks Jiao Xi offers 122 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

There are 2 hot springs open between 7:30 AM and 11:30 PM.

Similar properties

Superior Twin Room | Bathroom
Yamagata Kaku Hotel & Spa
Jiaoxi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,000 reviews
The price is CA $240
CA $277 total
includes taxes & fees
Apr 19 - Apr 20
Yamagata Kaku Hotel & Spa

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: TWD 800 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 2 hot springs
  • Hot tub
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Hot springs access available from 7:30 AM to 11:30 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wellspring Silks Hotel Jiaoxi
Wellspring Silks Hotel
Wellspring Silks Jiaoxi
Wellspring Silks
Wellspring by Silks
Wellspring by Silks Jiao Xi Hotel
Wellspring by Silks Jiao Xi Jiaoxi
Wellspring by Silks Jiao Xi Hotel Jiaoxi

Wellspring by Silks Jiao Xi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

10/10 Excellent

peishan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night!
Stayed 1 night in Dec 2025

10/10 Excellent

DAQUN

Stayed 2 nights in Dec 2025

10/10 Excellent

Wen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chun-Yu Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and sweet. Everyone of them is professional and caring. I will strongly recommended it for other guests!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shao-Jie

Liked: Cleanliness, staff & service, amenities
What a wonderful experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, great breakfast, convenient location
Stayed 3 nights in Nov 2025

10/10 Excellent

Wai Pun

Stayed 1 night in Sep 2025

10/10 Excellent

Koon Po

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and neat. The amenities were completely provided. Nice design for the hot spring tub. Facilities in the hotel is great. Free happy hour with unlimited red/white wine and snacks for the hotel guests, swimming pool and public hot spring are available on the rooftop terrace. The complimentary breakfast has variety of local food, it'd be great if there's sashimi as some 5 stars hotel would most likely offer it.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great and it feels home. I love the hot spring tub in the room, it’s clean, comfortable and convenient. I enjoyed the happy hour every day at 5pm and movie night at 8pm a lot. Would def come back again :)))
Stayed 2 nights in Jul 2025

10/10 Excellent

Pifeng

excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lmited parking In room outdoor hot spa is difficult to access and use
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia, New York

Liked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

James Hsing-Ming

Stayed 1 night in Jan 2025

8/10 Good

nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Samantha, Burlingame

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Woei Shiuan

Stayed 3 nights in Dec 2024

10/10 Excellent

Swee Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Winnie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024