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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property
4-star hotel near The MARC, connected to a shopping center

Choose dates to view prices

Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Lunch, dinner and brunch served
2 bars/lounges, poolside bar
Lunch, dinner and brunch served
Property amenity
2 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
20 Maude Street, Sandton, Gauteng, 2196
  • Place, Nelson Mandela Square
    ‪7 min walk‬
  • Place, Sandton City Mall
    ‪8 min walk‬
  • Place, Sandton Convention Centre
    ‪8 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Garden view

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View (Balcony)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View

  • Sleeps 2
  • 1 King Bed

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About the area

Johannesburg

City center retreat .With a stay at this Sandton hotel, you'll be close to The MARC and Nelson Mandela Square. Also nearby are Sandton Convention Centre and Sandton City Mall.

What's nearby

  • The MARC - 7 min walk - 0.6 km
  • Nelson Mandela Square - 7 min walk - 0.6 km
  • Johannesburg Stock Exchange - 8 min walk - 0.7 km
  • Sandton City Mall - 8 min walk - 0.7 km
  • Sandton Convention Centre - 8 min walk - 0.7 km

Restaurants

  • ‪Saint - ‬1 min walk
  • ‪The Bull Run - ‬1 min walk
  • ‪Greenhouse bar 2.0 - ‬5 min walk
  • ‪The Colony - ‬1 min walk
  • ‪Lobby Bar - Radisson Blu Hotel Sandton - ‬6 min walk

About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

4-star hotel near The MARC, connected to a shopping center
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness center, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping center shuttle and a train station pick-up service are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johannesburg hotel.

  • 330 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Meeting rooms
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1949
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $134
CA $156 total
includes taxes & fees
Jan 11 - Jan 12
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Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Covered self parking on site (ZAR 50 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym
  • Piano
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 18 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 610 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 902 reviews
Rating 8 - Good. 385 out of 902 reviews
Rating 6 - Okay. 98 out of 902 reviews
Rating 4 - Poor. 37 out of 902 reviews
Rating 2 - Terrible. 18 out of 902 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Stayed 1 night in Aug 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Non flexible attitude

We have not booked our visitors in this hotel for some time. On this occasion I found the pricing at the hotel to be excessive and on asking being told that due to low availability prices have been increased. This was a short notice extension of trip and expected some amicable assistance that was flatly being refused.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tremblay

Liked: Cleanliness, property conditions & facilities
Your reservation had a glitch You posted the 15 When marriott posted full I believe you might have a quota of room attributed To Ex..so I promptly booked soon as I finish paying it showed up the16 try to cancel it and all of bunch of reservations showed up I was on my way in the van with people who all witness it send an email right away to cancel or recitfy the date This is when Expedia had no service .. .fraudulous transaction on your behalf ruin my entire beautiful vacations The staff at the Marriott tried Expedia not reachable Never so we could Rectify expedia mistake and book with hotel waited in the lobby over 4 hours And since there was 2 cancellation right in front og my very own eyes I knew there was a room But the guy at the reception told me the girl will take care of my room at the reception. I will never never never use expedia again ruin my entire beautiful stay in SOUTH Africa We talk with manager Staff But No issu to accomadate me I was out in the street basically Bonvoy d9esnt work in South Africa They finally reachef me in the bar esting at 21 hours to tell me they had a room they will fix every thing tomorrow go to bed mam. No clim no soap. The next morning when I came to pay the girl told me you only need to paid one day Marriott had fix the problem and send the recipe to Expedia What a total night mare I returned to that hotel because I had a lovely stayed. EXPEDIA mistake ruined it.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ademola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property for a quick stay.
Stayed 1 night in Aug 2025

6/10 Okay

Litsa

Stayed 7 nights in Jul 2025

8/10 Good

Phatsimo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel is almost at the centre for all my actitivies of the trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gemma

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this property, my only hiccup was a bill for the previous guest was placed in my bill.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

Excellent choice for Sandton. Charming help staff and good shuttle link to mall.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good option for Sandton.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Sandton.

Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Jan 2025

10/10 Excellent

Salende

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

horace

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great staff and convenient location. Like the gardens
Stayed 3 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.
Stayed 3 nights in Nov 2024