Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 avr. 2022 sur Hotels
Bonne chambre mais l'air conditionnée faisait beaucoup de bruits
Commentaires de Gestion de l’hôtel
15 avr. 2022 par MILAN KB, Gestion de l’hôtel
Thanks for taking the time to provide us with your valuable feedback. I am glad to learn that you liked our modern and up-to-date service.
par un voyageur
Publié le 25 sept. 2019 sur Expedia
par un voyageur
Publié le 20 avr. 2019 sur Hotels
par un voyageur
Publié le 4 mai 2024
All was good until 10 in the morning(check out is supposed to be 11)just dressed and no knock door opens and a man that worked there sticks his head in!!!
par un voyageur
Publié le 6 mars 2024 sur Expedia
Very old building-water handle off at sink -sheet clean but stained-bug crawling on floor in the middle of night
Commentaires de Gestion de l’hôtel
7 mars 2024 par Recordo, Rediresponse Specialist , Gestion de l’hôtel
Hello Ken,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Johnson City. I'm sorry to hear that our building appearance wasn't to your liking, the sink was faulted, and you also mentioned encountering insects. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Recordo Rediresponse Specialist , Gestion de l’hôtel
Hello Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Johnson City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur de OAK RIDGE
Publié le 3 mars 2024 sur Expedia
Close to Hwy. Shopping and food options all around.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Recordo Rediresponse Specialist, Gestion de l’hôtel
Dear Deborah,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Johnson City. It's great to see that you were pleased with how conveniently located our property was. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 2 mars 2024 sur Expedia
Me and my kids loved it
Commentaires de Gestion de l’hôtel
2 mars 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Deannalynn,Thank you for your perfect rating of 5/5 and for taking a moment to complete our guest survey regarding your stay at the RED ROOF INN JOHNSON CITY. I was happy to read you and your kids loved your stay. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction here at Red Roof. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Five nights. Everything was very good and I will stay there in the future.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Bobby, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about everything being very good at our hotel and you would stay again. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Bobby, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very good stay at an affordable price! Sincerely, Red Roof Management
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Good stay
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN JOHNSON CITY. Wayne, I am happy to hear that you found your stay to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Wayne, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management
