Note fondée sur 339 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
96 % des clients le recommandent
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de la varenne

Hôtel de très bon confort

Publié le 4 août 2014 sur Expedia
Personnel attentif au fait d avoir réserve par expédia. Personnel souriant.
5 sur 5
par un voyageur

Publié le 23 déc. 2023 sur Expedia
Excellent customer service. All the staff we encountered were friendly. Would stay here again.
Commentaires de Gestion de l’hôtel
25 déc. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for including the in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.
3 sur 5
par un voyageur

Upgrades

Publié le 18 déc. 2023 sur Hotels
I have stayed with them many times so i was super excited to see upgrades were made. However...those upgrades were poor done as the bar on the shower door fell off while i was showering. Otherwise, my stay was fine as usual.
Commentaires de Gestion de l’hôtel
18 déc. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.
5 sur 5
par un voyageur

Publié le 27 nov. 2023 sur Expedia
The property was very clean
Commentaires de Gestion de l’hôtel
28 nov. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.
5 sur 5
par un voyageur

Publié le 10 nov. 2023 sur Expedia
Overall a good experience, I attended in early November for work. There are some immediate accessible food options (McDonald's, cracker barrel) but within a 15-20 minute drive there's a plethora of options! Continental breakfast was delicious. Staff were all friendly and helpful. Overall very good stay. While I did not need it, I recieved an accessible room and I thought the amenities in it would be good for someone who requires them including additional space in the bathroom, pull bars, and a walk-in shower that was barrier free.
Commentaires de Gestion de l’hôtel
11 nov. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for taking a moment to share your experience with us and the travel community. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.
4 sur 5
par un voyageur

Publié le 7 nov. 2023 sur Expedia
Wonderful staff, under construction at hotel and vicinity
Commentaires de Gestion de l’hôtel
8 nov. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thanks much, Eladio. We value the positive review and are happy to hear that you enjoyed our service.
4 sur 5
par un voyageur

Publié le 17 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thanks so much for your feedback. We try to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 6 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
We very much appreciate your rating regarding your stay at the TownePlace Suites Joliet South. I will be sure to share your feedback with our team who always enjoys hearing from our guests.
4 sur 5
par un voyageur

Publié le 30 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Thank you for sharing a review of your recent experience. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
4 sur 5
par un voyageur

Top notch service

Publié le 17 sept. 2023 sur Hotels
Autumn, the host, was very friendly and made me feel important and relaxed. She accommodated our needs 100%!
Commentaires de Gestion de l’hôtel
19 sept. 2023 par TownePlace Suites by Marriott Joliet South, Gestion de l’hôtel
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service! Thank you for choosing our hotel, and we look forward to your next visit with us.