6/10 Okay
Dan R.
Feb 17, 2026
Liked: Cleanliness
Cute little house close to everything we were doing in Joplin. It is interesting that there are light blocking shades in the living room, but not in the bedroom. When we got there at 3 (the published check in time) the cleaner was still there cleaning. She came out and let me know she would be another 10 minutes. I said OK because what else can I do? I wasn't going to raise a stink, I would just wait. I messaged the owner and asked what they planned to do to make things right about the late check in (either late checkout the next day, or a 25 credit because that is what they charge if the customer checks out 15 minutes late). If they had just responded to apologize and offer some compensation they would have gotten five stars. But they didn't. They did apologize but their response also implied that it was my fault because I had agreed to wait for the cleaner to finish and because I had not let them know when I would be arriving. If they had just owned up to their mistake without blaming me they would have gotten a five star rating. But the house itself was wonderful.
Dan R.
Stayed 1 night in Feb 2026