Ratings based on 773 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 14, 2024
Comment from Hotel Management
May 13, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
The staff was amazing! Would stay here every time we are in town!
Comment from Hotel Management
Mar. 14, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A traveller

Sofa bed

Posted Feb. 24, 2024 on Hotels
The pull out sofa bed was old, and stained, with a paper thin mattress… besides that, the room was really good.
Comment from Hotel Management
Feb. 25, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. I do apologize for the issue you had with the pull-out sofa. We will be undergoing a renovation later this year in which we will be updating those. I am also very happy to hear that you enjoyed the rest of your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A traveller

Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A traveller from Edmond

Posted Feb. 22, 2024 on Expedia
It was easy to access from I-44. It’s near a couple of restaurants and the area is very quiet.
Comment from Hotel Management
Feb. 22, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing Your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
2 out of 5
by A traveller from Coppell

Posted Feb. 17, 2024 on Expedia
I had first cup of coffee when service opened and it was cold.
Comment from Hotel Management
Feb. 19, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
Thank you for taking the time to share your experience with us. I am very sorry that you had a poor experience with our coffee. Unfortunately, our coffee maker was not heating up correctly, and thanks to guests like you we were informed quickly and able to fix the problem. We do hope to see you on your next trip through Joplin.
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
10/10 all staff was extremely polite and welcoming. Very nice rooms as well. Will gladly stay here again
Comment from Hotel Management
Feb. 19, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A traveller

Posted Jan. 27, 2024 on Hotels
Very nice, clean. Kitchen suite was excellent. Beds were extremely comfortable. Breakfast was good.
Comment from Hotel Management
Jan. 28, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4 out of 5
by A traveller

Posted Jan. 27, 2024 on Hotels
Staff was very helpful. Rooms were clean, and the bed was SO comfortable. Would stay there again
Comment from Hotel Management
Jan. 28, 2024 by TownePlace Suites by Marriott Joplin, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Staff at this location was extremely helpful. I believe the name of the young man who was helpful to me is Caleb. He is doing an outstanding job! We would definitely stay here again.
Comment from Hotel Management
Jan. 24, 2024 by Dancy- General Manager, Hotel Management
Thank you so much for taking the time to let us know you enjoyed your stay and how helpful Caleb was! I will definitely share this review with our team. We look forward to seeing you again!