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Juneau Hotel

3.0 star property
3-star hotel in Downtown Juneau

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Photo gallery for Juneau Hotel

Lobby
Suite, 1 Queen Bed | Private kitchen
Lobby sitting area
Front of property
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1200 W 9th St, Juneau, AK, 99801
  • Place, Alaska Governor's Mansion
    ‪8 min walk‬
  • Place, Alaska State Capitol
    ‪11 min walk‬
  • Place, Mount Roberts Tramway
    ‪2 min drive‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen

Suite, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

About the area

Juneau

Downtown Juneau stay.Within a 10-minute walk of this Downtown Juneau hotel, you'll find Gastineau Channel and Juneau Arts and Humanities Council. Alaska Governor's Mansion and Alaska State Museum are also within half a mile (1 km).

What's nearby

  • Alaska Governor's Mansion - 8 min walk - 0.7 km
  • Juneau Arts and Humanities Council - 9 min walk - 0.8 km
  • Alaska State Capitol - 11 min walk - 1.0 km
  • Mount Roberts Tramway - 2 min drive - 2.3 km
  • Eaglecrest Ski Area - 32 min drive - 22.8 km

Getting around

  • Juneau, AK (JNU-Juneau Intl.) - 12 min drive

Restaurants

  • ‪The Hangar On The Wharf - ‬13 min walk
  • ‪Tracy’s King Crab Shack 2 - ‬10 min walk
  • ‪Alaska Fish & Chips Company at the Flight Deck - ‬14 min walk
  • ‪Pel' Meni - ‬14 min walk
  • ‪Amalga Distillery - ‬17 min walk

About this property

Juneau Hotel

3-star hotel in Downtown Juneau
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 690 square feet (64 square meters) and includes conference space. A roundtrip airport shuttle during limited hours and a ferry terminal shuttle are free. A fitness center, a vending machine, and a picnic area are also featured at the business-friendly Juneau Hotel. Self parking is free.

This 3-star Juneau hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • 4 buildings
  • 690 sq ft of conference space
  • 64 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
Juneau Hotel offers 74 accommodations with washers/dryers and safes. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 PM
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Juneau Hotel.

Property is also known as

Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau

Reviews

Juneau Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 547 reviews
Rating 8 - Good. 171 out of 547 reviews
Rating 6 - Okay. 45 out of 547 reviews
Rating 4 - Poor. 20 out of 547 reviews
Rating 2 - Terrible. 11 out of 547 reviews

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was not ready when we arrived, we had to wait almost 1/2 hour because it was not clean yet. The bathroom did not have any hooks or bars to hang towels on which was frustrating.
Stayed 1 night in Jun 2025

6/10 Okay

Frederic

Liked: Staff & service
nice sized rooms, great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Staff was super helpful. The property is close the ‘whale sculpture’ and boardwalk. About a mile to Goldbelt tram and cruise ship dock. Bald eagles everywhere!
Stayed 5 nights in Jun 2025

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness
The staff was very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Roberta

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juneau Hotel was a lovely place to stay. A great location within walking distance to everything, but far enough away from where the cruise ships dock to avoid the crowds and all their noise. A quiet, peaceful spot! Service was excellent and everyone was very friendly. The hotel was humble, not fancy, but our room was spacious, comfortable, and had everything we need. My only issues were very minor ones. To be clear, despite these issues I would happily stay at Juneau Hotel again! Our room was weirdly warm, even though the thermostat was off. We had to spend a lot of time with the windows open. The heaters never felt warm so I don't know where the heat was coming from. The other issue was that the blinds weren't very effective, and since we stayed in June the sun was out 24/7. Both my wife and I still managed to sleep soundly, and I had sleep masks at the ready, but we didn't need them. No matter where I am staying, if I'm going to Alaska in the summer, I'm bringing a sleep mask, so I'd advise other travelers to do the same!
Stayed 3 nights in Jun 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT KITCHEN

OUR STAY WAS WONDERFUL. GREAT LOCATION. QUIET, YET ABOUT A MILE TO TRAM STATION. THE KITCHEN WAS WELL OUTFITTED. MADE IT EASY FOR US TO COOK BREAKFASTS AS WELL AS DINNERS IF WE CHOSE. CLOSE TO HUMPBACK STATUE AND NOT FAR TO GROCERY STORE. MADE IT A VERY COMFORTABLE STAY.
Stayed 7 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to unwind following an Alaskan cruise

Our stay at the Juneau Hotel was a perfect way to end our holiday following a 7-day cruise to Alaska. Every room is a suite with its own washer/dryer so it was nice to pack clean clothes for our trip home. The hotel is walking distance to the cruise terminal and offers a free shuttle to the airport. The kitchen was well equipped with everything you need to cook your own dinners and breakfast.
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy shuttle from the airport, friendly staff, spacious room
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely recommend and stay again
Stayed 1 night in May 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Lots of perks but rooms are a bit dated.
Stayed 3 nights in May 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy
Stayed 1 night in May 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

RACHAEL, Ketchikan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Diann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen. Close to a supermarket. Short walk to downtown. Bring rain gear!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for walking downtown Juneau.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a washer/dryer in the unit that was newer and clean. That made it very different in a good way. Didn’t have to pay for laundry and it was in my unit.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respect went along ways with customer service! Thank you all again
Stayed 9 nights in Mar 2025

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jose de jesus

Stayed 2 nights in Mar 2025

6/10 Okay

RACHAEL, Ketchikan

It was ok
Stayed 1 night in Mar 2025