Ratings based on 321 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
it was nice
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 28, 2024 on Hotels
4 out of 5
by A traveller

Good but not great considering the price

Posted Feb. 13, 2024 on Hotels
SAKS is one of the few higher-end modern hotels in the area so I wanted to try it. I think I was expecting more based on the photos but it is actually a bit worn-down. It has a modern-minimalist vibe and when you go minimal you better make sure that those minimalist elements are clean and perfect but the details needed some attention especially considering the price point. I liked it but I didn't love it. I
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 3, 2024 on Expedia
5 out of 5
by A traveller

Good location

Posted Dec. 29, 2023 on Hotels
This was an amazing hotel sitting walking distance to shopping, food and entertainment
5 out of 5
by A traveller

Posted Dec. 17, 2023 on Expedia
Everything about this place was good except the fact that the cleaning crew walked in on me without knocking the door.
4 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
The property is the best in Kaiserslautern for its quality and location but it has no American TV channels and spotty Internet which is a problem for business travel. The internet did not support netflix channel either. There are more cost effective options when you factor in cost of parking and breakfast ( although the free breakfasts are generic) that the cost of the stay at this hotel can be double what some other nearby chains would be recommended which by the way at least have a few English TV programs.
2 out of 5
by A traveller

Posted Oct. 24, 2023 on Hotels
Picture when booked showed a walk-in shower which I’d did not and tub made cleaning difficult. Sheets were not good, bed felt cold not sure if plastic underneath but your body would stick to the sheets. Would not recommend
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 21, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 15, 2023 on Expedia
Great hotel staff
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