Ratings based on 252 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 30, 2024
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Hotels
Nice place, but don’t order room service - it took forever & was ice cold
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 23, 2024 on Expedia
5 out of 5
by A traveller from Haslett

This traveller left a rating score only Posted Feb. 23, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Hotels
5 out of 5
by A traveller from Williamsburg

Posted Feb. 18, 2024 on Expedia
Overall an excellent experience. The staff was warm and professional. The property was clean snd aesthetically pleasing. The only disappointment was the breakfast buffet and the selections,
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Good love it
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 17, 2024 on Hotels
2 out of 5
by A traveller

Posted Feb. 17, 2024 on Expedia
The walls in this hotel are paper thin. We were up half the night because we could hear the people in the room next to us talking & laughing. Called the desk multiple times during the night & they said they’d ask them to be quiet, every time I called & said I can still hear them, man at the desk got noticeably more and more annoyed with me. It was so loud that I originally thought it was people hanging out in the hallway but the man at the desk said security went up there & no one was in the hall. I can’t believe I could hear them that loud if they were in their room. They weren’t even like shouting or playing music, just talking loudly & laughing, sounded like they were maybe a little drunk having fun but not insanely rowdy. I just can’t believe how much we could hear them. It was like they were in our bathroom. I eventually gave up & complained at check out the next morning. Woman at the desk said that is a common complaint & there was nothing she could do to reimburse me since I booked through Expedia. I paid for an extra nice hotel for a relaxing evening away from the kids but would have gotten more sleep if I had stayed home. I’ve never been able to hear people in the room next to me like that in a hotel. Otherwise the hotel is really beautiful & comfortable. If we had quiet neighbors my experience would have been excellent, but they need to add more soundproofing.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 14, 2024 on Expedia