Ratings based on 158 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2023 on Expedia
by A traveller
Posted May 8, 2023 on Hotels
Comment from Hotel Management
May 9, 2023 by reservation, Hotel Management
thank you for your review we are pleased that you were satisfied with your stay at Hotel Thermal
by A traveller
Posted Mar. 31, 2023 on Hotels
by A traveller
Posted Jul. 26, 2022 on Expedia
The hotel has its own spa, saunas, and even a whole floor just for wellness to include consulting with a doctor. If you’ve booked the hotel try to get there early so you can access the pool and three free hours at the saunas during the night of your stay. Bring your hotel towels down for the pool but for the saunas grab a sheet. They do allow kids with adult supervision in the saunas but know that swimsuits/trunks are prohibited. There’s a few restaurants around the hotel along with a park right across the street. Definitely try out all the free thermal drinking fountains and just relax. It definitely is a very “spa like” town.
Comment from Hotel Management
Aug. 9, 2022 by reservation, Hotel Management
We are glad that you enjoyed your stay and that you relaxed . Thank you for your review. Hotel Thermal Team
by A traveller
Posted Jun. 20, 2022 on Expedia
by A traveller
The vacation u deserved
Posted Jun. 12, 2022 on HotelsTo stay at the hotel was extremely nice!
The staff was very friendly, polite and highly motivated to make everything for comfortable staying. The room was clean and cozy and panoramic windows with sophisticating view on Karlovy Vary. The breakfast fresh and tasty with a fantastic variety of products. My 3 days vacation gave me such a good spa experience and washed all the stress and tiredness away!
Comment from Hotel Management
Aug. 9, 2022 by reservation, Hotel Management
Thank you for your kind review, we are glad that you had a good stay at Hotel Thermal. With best regards Hotel Thermal Team
by A traveller
Posted May 12, 2022 on Expedia
by A traveller
Good hotel but there is a space for improvement
Posted Sep. 6, 2020 on Hotels+ Good experience overall: very good breakfast, wellness and spa included, room with a balcony, awesome attitude of the wellness and spa employee (woman) who went the extra mile to make our stay better, thank you
- To improve: WiFi is not included in the price of a room (I have seen this in hostels but did not expect anything like this in a 4* hotel), I would also expect a more positive and welcoming attitude of the employees working at the reception / front desk, also a quick “where is what” info would be nice to hear during the check-in, parking payment automat did not work
Comment from Hotel Management
Sep. 7, 2020 by Radka , Hotel Management
Dear Guest,
Thank you for the great review of our hotel!
Тhank you also for all your comments, it helps us to improve the quality of our services.
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Radka Ševcová
Director of Sales & Marketing
SPA HOTEL THERMAL****
by A traveller
Reconstruction, but not too noisy
Posted Jul. 31, 2020 on HotelsKind service at breakfast. Very convenient location. Standard breakfast. Only 2 out of 5 elevators are used for guests. Hotel is in reconstruction, but not too much noise.
Comment from Hotel Management
Aug. 28, 2020 by Radka Ševcová , Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Radka Ševcová
Director of Sales & Marketing
SPA HOTEL THERMAL****
by A traveller
Posted Sep. 29, 2019 on Expedia
Comment from Hotel Management
Oct. 9, 2019 by RAdka, Hotel Management
Dear guest,
thank you very much for your review and hope to welcome you soon again at our Spa Hotel Thermal.
Best regards from Karlovy Vary
Radka Sevcova
Sales Director
