Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Publié le 4 févr. 2024 sur Expedia
The staff here was wonderful and very accommodating. The room was lovely and very quiet. Our issue was the bottom sheet. It was way too big for our king bed. There was so much extra material that every time you tuned over the sheet moved with you like skating across a frozen surface. Very disturb and uncomfortable.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Linda, Gestion de l’hôtel
Hi Arthur, Thanks for your feedback! We look forward for the opportunity to welcome you back with exceptional service in the future. We hope to see you soon.
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Linda, Gestion de l’hôtel
Hi Mathew, Thanks for your feedback! We look forward for the opportunity to welcome you back with exceptional service in the future. We hope to see you soon.
par un voyageur
Starting to slip.
Publié le 17 déc. 2023 sur HotelsWe've stayed here a good 4 times now and as often as possible choose La Qinra hotels when available. Never had an issue before this trip. It's the little things. The desk clerk was not friendly. He gave us a hard time about or service dog which has never happened here. He grudgingly contacted his manager but once he did the issue was resolved. Handed the key card over without a word. Normally they offer 2 key cards and tell us what floor we're on, what time breakfast is, he did none of that. Got to the rooom and the toilet paper roll was empty, looked around and found a partial roll only, sitting on the shelf near the empty roll. We had our special needs grandson staying with us and had to make two more trips for bedding and towels from the 3rd floor. Desk clerk once again acted like i was bothering him, that is after he finally came to the front desk. Each tine he was nowhere to be found and waited a good 5 minutes saying hello, hello, for him to realize there was someone there. The door at the end of the building has a broken handle so with my disabled husband and service dog and special needs grandson we strugwith it and then had to walk from where we parked to the front just to get in the building. Very disappointed this time, hope it's not a continued pattern.
par un voyageur
Publié le 12 nov. 2023 sur Hotels
par un voyageur
Publié le 5 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Linda, Gestion de l’hôtel
Hi Maria, I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.Once again I would like to apologize for this issue and hope you give us another chance.
par un voyageur
Publié le 23 oct. 2023 sur Expedia
It was a very clean LaQuinta but check in was slow because they had a new computer system. The beds were comfortable.The only complaint was the toilet was extremely low.
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Linda , Gestion de l’hôtel
Hi Betty,Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Room was on the 3 Rd floor and the hot water was not hot at all more colder and warm
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Linda , Gestion de l’hôtel
I am truly sorry to read the issue you experienced! Be assured that it’s not the kind of service that we would like to offer you and I understand your dissatisfaction.I was happy to see the positive side of this review. We have always tried to keep everything nice and clean.Once again I would like to apologize for this issue and hope you give us another chance.
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Linda, Gestion de l’hôtel
HI Earl, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!
par un voyageur
Publié le 2 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Linda, Gestion de l’hôtel
Hi Brian, Thank you for the excellent review. We’re thrilled that your time with us was amazing! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to seeing you again soon!
