Ratings based on 637 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 1, 2023 on Wotif
by A traveller
Posted Jun. 13, 2023 on Hotels
by A traveller
Posted May 15, 2023 on Expedia
Stayed with my family. Great hotel and my kids loved the pool. Only down side was their breakfast which was average. Apart from that everything else was really good. I’d stay again.
Comment from Hotel Management
May 16, 2023 by Management Team, Hotel Management
Dear Ms. Ross,We would personally like to thank you for taking the time to communicate your valuable feed back to us following your recent stay at Centara Karon Resort Phuket.Your extremely valued feedback and comments will contribute to helping us improve our performance and exceed our guests’ expectations.We were pleased to read you enjoyed your stay and may we take this opportunity to thank you again for staying with us and we very much hope to welcome you back to Centara Karon Resort Phuket when you are next in Phuket or one of our other Centara hotels throughout Asia.Yours sincerely,Management Team
by A traveller
Posted Apr. 21, 2023 on Expedia
The hotel building poorly decorated hot water very slow and sometimes not available and too much noise from the bars around very difficult to sleep at night
Comment from Hotel Management
May 21, 2023 by Management Team, Hotel Management
Dear Mr. Mohammad, Thank you for staying with us during your recent holiday and for taking your time-sharing feedback here. We are sorry to read your disappointment and apologies for any inconvenient caused during stay. All the feedback provided has been noted. Your feedback is utmost appreciated and gives us an opportunity to improve ourselves. On the other hand, we trust that you have had an enjoyable time in Phuket and that you had a safe journey home. Sincerely yours,
by A traveller
Posted Apr. 20, 2023 on Lastminute
Comment from Hotel Management
May 21, 2023 by Management Team, Hotel Management
Dear Ashten,Thank you for being with us recently and for taking your time sharing excellent review here in this forum.We do hope to have the opportunity to welcome you back in the near future. Sincerely yours,
by A traveller
Posted Mar. 29, 2023 on Hotels
Comment from Hotel Management
May 21, 2023 by Management Team, Hotel Management
Dear Mr. Robert,Thank you very much for choosing us as a destination recently and for taking your time-sharing rating us here.We are all pleased to know that you have enjoyed your stay with us, especially the services encountered with our staffs. We trust you had a safe journey home and wish to welcome you back to the Land of Smiles during a future holiday.Sincerely yours,
by A traveller
Posted Mar. 20, 2023 on Wotif
The property it’s self pools etc were excellent, the rooms are a little bit tired and could do with a refresh, we had breakfast included in our package and the food was fantastic. Would recommend the Centura to family and friends
by A traveller
Posted Feb. 27, 2023 on Expedia
Facility is run down, not well maintained, old, overly priced. Also located in really dirty area.
Comment from Hotel Management
Feb. 28, 2023 by Centara Karon Resort, Hotel Management
Dear Tatiana,Thank you for choosing us as a destination recently.I do regret to hear that this stay was not up to your expectation in certain areas. On behalf of the team, please accept my sincere apologies we letting you down. Your comments were taken on board for our improvement.Sincerely yours,BallGeneral Manager
by A traveller from Kilcoo
Posted Feb. 18, 2023 on Expedia
Very convenient to everything
Comment from Hotel Management
Feb. 22, 2023 by Centara Karon Resort, Hotel Management
Dear Michael,Thank you for being with us recently and for this briefed but excellent review. We all pleased to know that you have very much enjoyed this visit and look forward to welcoming you back again when you are next in Phuket.Sincerely yours,BallGeneral Manager
by A traveller
Posted Jan. 28, 2023 on Expedia
The resort is clean and service is good
Comment from Hotel Management
Jan. 29, 2023 by Centara Karon Resort, Hotel Management
Dear LYE IM,Thank you for being with us recently and for this briefed but excellent review.We all pleased to know that you have very much enjoyed this visit especially services from our team members. Look forward to welcoming you back again when you are next in Phuket.Sincerely yours,BallGeneral Manager
