Note fondée sur 338 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
73 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par 旧軽井沢KIKYO キュリオ・コレクション by ヒルトン, Gestion de l’hôtel
この度は旧軽井沢KIKYO キュリオ・コレクション by ヒルトンにご宿泊下さり、誠にありがとうございました。貴重な時間をお使いくださり評価いただけました事は、私共の励みとなり大変感謝申し上げます。更なる記憶に残る滞在・体験をお届けできるよう日々取り組んで参りますので、お客様のご帰郷をKIKYOチーム一同、心よりお待ち申し上げております。金子 将之宿泊支配人
5 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
接駁服務非常方便,飯店設施乾淨整潔舒適。服務親切,早餐豐盛!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear IWEN-sama,Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you enjoyed your experiences here and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of Rooms
1 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear Kwai Chong sama,Thank you for staying with us and taking the time to share your valuable feedback.We apologize for falling short of your expectations, and we have shared your feedback with all team members to improve our conditions and services.We look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton.Kind regards,Masayuki KanekoDirector of Rooms
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear YU YUAN sama,Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you enjoyed your experiences here and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of Rooms
5 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear Jennifer-sama,Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you enjoyed your experiences here and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of Rooms
5 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Expedia
staff are helpful
Commentaires de Gestion de l’hôtel
17 févr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear KA MEE sama,Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you enjoyed your experiences here and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of RoomsKYUKARUIZAWA KIKYO, Curio Collection by Hilton
3 sur 5
par un voyageur

Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you enjoyed your experiences here and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of Rooms
4 sur 5
par un voyageur

Publié le 2 févr. 2024 sur Expedia
有接送,很貼心,因為用走得很遠。 暖氣足,但乾燥,清淨機的加濕器強轉也只40-50濕度。 冰箱飲品任取免費。 床被乾淨。 附近沒有便利店。 備品齊全。
Commentaires de Gestion de l’hôtel
17 févr. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear shih-wei sama,Thank you for staying with us and taking the time to share your valuable feedback. We look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of RoomsKYUKARUIZAWA KIKYO, Curio Collection by Hilton
5 sur 5
par un voyageur

Publié le 15 janv. 2024 sur Expedia
It is a very lovely, quiet deluxe hotel set back from the street. The service was impeccable, with free shuttles at call to and from the hotel. Remember to book in advance if you are arriving from the train station as this will save you the taxi fare! The rooms are large and the public bath is a treat. Breakfast is lovely - the restaurant faces the gorgeous court yard.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear Joanne-sama,Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you had a great time here, and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of Rooms
4 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 déc. 2023 par KYUKARUIZAWA KIKYO, Curio Collection by Hilton, Gestion de l’hôtel
Dear Hans-sama,Thank you for staying with us and taking the time to share your valuable feedback.We are delighted to hear that you enjoyed your experiences here and look forward to welcoming you back to KYUKARUIZAWA KIKYO, Curio Collection by Hilton soon!Kind regards,Masayuki KanekoDirector of Rooms