Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Hotel Zed Team, Hotel Management
Thank You for the rating, Michael.
by A traveller
Posted Feb. 23, 2024 on Expedia
All Good ! Tnx for the stay !
Comment from Hotel Management
Feb. 23, 2024 by Hotel Zed Team, Hotel Management
Thank You for the rating, Paul.
by A traveller
Posted Feb. 22, 2024 on Expedia
Such a funky fun little hotel. Staff were amazing on check in, being helpful down to recommending “Mom & Pop” style dining options (staff favourites).
Super clean, with some nice “off the wall” touches in the room that made us smile!
I only gave a 3 star for area around the property because at this time there is a building being built and the crane operators and staff started banging some pipes, etc at 6:30 am.
Great current info sent via Expedia from the hotel on any little changes that were happening that might have affected our stay, such as a burst pipe that only interrupted the ping pong games area.
Incredible easy walking to a plethora of dining options, the theatre, Central Park and Prospera Centre. And free parking at the hotel!!!! Well done, folks! Keep it up. We will be back.
Comment from Hotel Management
Feb. 22, 2024 by Jashan, Hotel Management
Thank You for your kind words and delighted review, Sandra! We're thrilled to hear that you enjoyed the vibe of our hotel, as well as our staff recommendations. We apologize for the inconvenience caused by construction. We appreciate your understanding and are delighted that you found our updates helpful. We look forward to welcoming you back and thank you for your support.
by A traveller
Posted Feb. 21, 2024 on Expedia
This was a great place to stay. The only complaint I have is nothing to do with the hotel, but there was construction in the area that started at 6:00am
Comment from Hotel Management
Feb. 22, 2024 by Hotel Zed Team, Hotel Management
We're thrilled to hear that you enjoyed your stay with us! We apologize for any inconvenience cause by construction in the area. Your understanding means a lot and we hope to have the pleasure of hosting you again for an even more enjoyable experience. Thank You
by A traveller
Posted Feb. 20, 2024 on Expedia
So retro and fun! Would stay here again
Comment from Hotel Management
Feb. 20, 2024 by Hotel Zed Team, Hotel Management
Thank you for your kind words
by A traveller
Posted Feb. 19, 2024 on Expedia
The hotel would be great if you’re in Kelowna to have a good time, not so much if you want a good night sleep. We ended up cancelling the second night and went to the Delta because the sound of banging pipes and drunk people on the swings kept us up after a long drive from Calgary.
Comment from Hotel Management
Feb. 21, 2024 by Elyse, Hotel Management
Hi Alexandria,Thank you for taking the time to give us this feedback, we always appreciate it. I'm also sorry to hear you did not have a good night sleep. I invite you to contact us directly to discuss the reservation.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Hotel Zed Team, Hotel Management
Thank you for the rating, Have a great day
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Hotel Zed Team, Hotel Management
Thanks for the rating
by A traveller
Paper thin walls and a party hotel
Posted Feb. 19, 2024 on HotelsStayed for two nights. The first night was the worst for noise. Ear plugs and fan noise did not help. It pretty much did not stop from 11PM to 6AM. Several rooms appeared to be noise sources. Second night was noisy until midnight, then at 4AM again. Very poor sleep.
Comment from Hotel Management
Feb. 21, 2024 by Elyse, Hotel Management
Hi Peter, We are very sorry to hear you did not have a restful night's sleep. I invite you to contact me directly to further look into the reservation.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Hotel Zed Team, Hotel Management
Thank You for the rating, Amanda.
