Ratings based on 910 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 12, 2024
Comment from Hotel Management
May 2, 2024 by General Manager, Hotel Management
Thanks for your review!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 29, 2024 by General Manager, Hotel Management
Thank you for your review.
by A traveller
Great place
Posted Mar. 2, 2024 on HotelsThe room was great bed good. Pillow horrible
Comment from Hotel Management
Mar. 29, 2024 by General Manager, Hotel Management
We appreciate your response and review. We hope to see you again. Have a great day and safe travels
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Best Western Kennewick Tri-Cities Center, Hotel Management
We appreciate your response and review. We hope to see you again.Have a great day and safe travels
by A traveller from Gig Harbor
Posted Feb. 24, 2024 on Expedia
Good place to stay. I stay there every time I travel on business to the Tri-Cities.
Comment from Hotel Management
Feb. 28, 2024 by Best Western Kennewick Tri Cities Center, Hotel Management
Thank you for your review and business!
by A traveller
Posted Feb. 22, 2024 on Expedia
Check in was a breeze. The room’s bathroom door doesn’t close all the way. Haven’t been here long so not sure if it is quiet.
Comment from Hotel Management
Feb. 28, 2024 by Best Western Kennewick Tri Cities Center, Hotel Management
Thank you for your review, we will pass along the reported issues to our maintenance department.
by A traveller
Wonderful Hotel Stay, Again!
Posted Feb. 21, 2024 on HotelsAnother two night stay that my wife and I enjoyed staying at this Best Western Kennewick hotel. Staff are welcoming, friendly, accomodating and met all of our needs. There was ample ice for our needs and there were enough parking spaces to also meet the guests needs. Whenever you have the need for a hotel in Kennewick, I highly recommend them! Thank you.
Comment from Hotel Management
Feb. 28, 2024 by Best Western Kennewick Tri Cities Center, Hotel Management
Thank you for your kind words, we appreciate your response and are glad to hear you enjoyed your stay with us.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by General Manager, Hotel Management
Thank you for your review!
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Best Western Kennewick Tri Cities Center, Hotel Management
Thank you!
by A traveller
Posted Feb. 17, 2024 on Hotels
Pool way too cold to swim comfortability. Very disappointing.
Comment from Hotel Management
Feb. 28, 2024 by Best Western Kennewick Tri Cities Center, Hotel Management
Thank you for your review. We apologize the pool was not up to standards and will address this issue with our maintenance department.
