Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel near Key West Tropical Forest and Botanical Garden in Key West

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, open 6:00 AM to 10:00 PM, cabanas (surcharge)
Courtyard
Terrace/patio
Daily continental breakfast (USD 18 per person)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪7 min walk‬
  • Place, Key West Golf Club
    ‪12 min walk‬
  • Place, Key West Naval Station
    ‪3 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪4 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(25 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

8.6 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, 2 Queen Beds (Drinks & Snacks)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

1 Kg W/in-Room Drinks-Snacks/Sofabed/Micro/Fr

  • Sleeps 3

King Room with Balcony

  • Sleeps 2

One Bedroom King Suite with Sofabed

  • Sleeps 3

1 King Hearing Accessbl W/Sofabed/Fridge/Micr

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 2

1 King Hearing Acessible W/Micro/Fridge

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Premium Single Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Double Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

King Studio

  • Sleeps 3

King Room Poolside with Sofabed

  • Sleeps 3

Partial Gulf View Premium Two Queen Room

  • Sleeps 4

Garden View Premium King Room

  • Sleeps 3

Garden View Premium Two Queen Room

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Studio With 1 Queen Bed, Sofabed, Microwave And Fridge

  • Sleeps 2

Queen Room

  • Sleeps 2

2 Queens with in-Room Drinks-Micro/Refri

  • Sleeps 4

Two Queen Room Poolside

  • Sleeps 4

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About the area

Key West

Oceanside stay.With a stay at this New Town hotel, you'll be within half a mile (1 km) of Key West Tropical Forest and Botanical Garden and 2 miles (3 km) of Key West Golf Club. Key West Art and Historical Society and Smathers Beach are also within 3 miles (5 km).

What's nearby

  • Key West Tropical Forest and Botanical Garden - 7 min walk - 0.7 km
  • Key West Golf Club - 12 min walk - 1.1 km
  • Key West Naval Station - 3 min drive - 2.7 km
  • Fort East Martello Museum and Gallery - 4 min drive - 2.7 km
  • Key West Art and Historical Society - 4 min drive - 3.1 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Toasted Coconut - ‬5 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel near Key West Tropical Forest and Botanical Garden in Key West
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. For a fee, parking is available.

This Key West hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 38-inch LCD TV with premium channels
  • MP3 dock
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 529 out of 1127 reviews
Rating 8 - Good. 247 out of 1127 reviews
Rating 6 - Okay. 166 out of 1127 reviews
Rating 4 - Poor. 86 out of 1127 reviews
Rating 2 - Terrible. 99 out of 1127 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Most excellent facility with very accommodating staff.
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Travelled with partner
Liked: Staff & service, amenities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and convince of hotel. Staff was Excellent!!
Stayed 7 nights in Aug 2025

8/10 Good

Deedra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Online info needs to be updated.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nayna, Duluth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s not the Hilton Garden standard the towel goes old discolored facility was not clean. It’s like private old hotel paying Crris for Hilton Garden Inn getting separate or Daisy even they have a battery service cleaners in the bath towel.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

4/10 Poor

Said

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Poor WiFI Being charged parking fee Poor cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent staff. Very clean and enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Eugenio

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time and stay. The staff was very friendly, though most didn't speak English. The rooms were clean and came with complimentary water, chocolates, and nuts, which was a nice touch that was appreciated. They do room service every day, which is a rarity. We didn't try out the breakfast, but something they don't tell you is that the location doesn't have 3 restaurants. They are all chain-owned by the same business, so they share each other's restaurants. The Starbucks is at the hotel next door, which is a bit of a walk . One other thing is parking. They don't tell you that it's in the back, and you need your room key to open it the gate. Oh, and I know it's Key West, but they have roosters all over the property, so if you are a light sleeper, they will wake you up at 6 am. This isn't the hotel's fault bc they have notices that say that quiet hrs are 11 pm- 7 am daily, but the last night we were there, we had some drunk Karens outside smoking cigarettes and being obnoxious. Overall, we had a great time, and we will be coming back.
room
bathroom
closet in bathroom
Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport access
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Key West 2025

The beds were very comfortable. There were enough pillows of all different hardness levels. The food was nicely prepared. The only thing that was inconsistent was the time of housekeeping. You never knew when they were going to show up. We were usually out of our room most of the day, and would return to shower and get ready to go out for the evening. Sometimes the room would not be made up by 5, other times it would be cleaned while we were at breakfast.
Stayed 7 nights in Aug 2025

8/10 Good

Carlos

Waited for check in after 4
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there one night, but I would stay again
Stayed 1 night in Aug 2025

6/10 Okay

wendy

Rooms smelled
Stayed 2 nights in Aug 2025

8/10 Good

Emory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,clean
Stayed 1 night in Aug 2025

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice room overall, staff was very nice and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Luis Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for short stay
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amarilys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everyone was welcoming, food and bevrages was as good as it could be expected.
Stayed 2 nights in Jul 2025

6/10 Okay

FAITH

Travelled with partner
Disliked: Property conditions & facilities
The furniture was chipped scratched an weathered, looks like it was water damaged. Ear plugs left as it was on the main street into Key West, sirens all night an rooster in the morning. Buffet breakfast old moldy smelling bread. With a toaster that did not work after four tries. Room had water damage in the bathroom. You could see they replaced an repainted, poorly repaired. Have photos. Overall very rerun down property, Not what one would expect from Hilton.
Stayed 1 night in Aug 2025

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
The roosters were a big issue. To be awakening at 5 am to roosters were a bit too
Stayed 2 nights in Aug 2025