Ratings based on 137 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 15, 2024 on Expedia
Friendly staff
Comment from Hotel Management
Feb. 15, 2024 by Rooms Division Manager, Hotel Management
Dear Michael, Thank you very much for your lovely review. We are delighted to hear you found our staff to be friendly and hope to welcome you back in the near future. Warm regards, Charlotte
by A traveller
Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Rooms Division Manager, Hotel Management
Dear Brendan, Thank you so much for your feedback. We are delighted to hear that your recent stay met your expectations and look forward to welcoming you back one day! Warm regards, Charlotte
by A traveller
Unprepared for guests
Posted Dec. 28, 2023 on HotelsWe stayed on 26th dec & with late check in but got an email early in the day for designated room number . So staff were well aware which room we were checking into. The room was Baltic , the sheets on the bed were so cold we had to wear our full clothing to eventually heat up .
Comment from Hotel Management
Jan. 3, 2024 by Rooms Division Manager, Hotel Management
Dear Patricia, thank you very much for sharing your valuable feedback with us. Whilst we do not share exact room numbers prior to arrival (we did send an Email on the day referring to online check-in), we are sorry to hear you found your room cold and therefore your stay was not entirely satisfactory. This is certainly not the standard we aim to provide and we have taken internal action to avoid such situation in future. Thank you once again for your feedback. Warm regards, Charlotte
by A traveller
Posted Nov. 26, 2023 on Expedia
Lovely Hotel to stay in and within walking distance of Killaloe. Breakfast was really nice with a lot of options
Comment from Hotel Management
Nov. 29, 2023 by Rooms Division Manager, Hotel Management
Dear Margaret, Thank you very much for your lovely feedback. We are delighted to hear that you had a memorable stay with us and look forward to welcoming you back one day. Warm regards, Charlotte
by A traveller
Posted Nov. 7, 2023 on Expedia
Comment from Hotel Management
Nov. 9, 2023 by Rooms Division Manager, Hotel Management
Dear Robert, thank you very much for sharing your valuable feedback with us. We look forward to welcoming you back one day, Warm regards, Charlotte
by A traveller
Posted Nov. 1, 2023 on Hotels
Comfortable & pleasant but the vegetarian food options were sadly lacking.
Comment from Hotel Management
Nov. 3, 2023 by Rooms Division Manager, Hotel Management
Dear Aaron, thank you very much for your valuable feedback. We are delighted to hear you found your stay comfortable and pleasant. We shall pass your feedback on to our head chef. Warmest regards, Charlotte
by A traveller
Posted Oct. 28, 2023 on Expedia
Comment from Hotel Management
Nov. 18, 2023 by Ellen Quigley, Assistant Front Office Manager, Hotel Management
Thank you for your feedback Karlie. We hope to welcome you to Killaloe Hotel & Spa again in the not too distant future!
by A traveller
Posted Oct. 26, 2023 on Expedia
Comment from Hotel Management
Oct. 27, 2023 by Rooms Division Manager, Hotel Management
Dear Andrea, thank you very much for your lovely feedback! We are delighted to hear you had a memorable stay with us and look forward to welcoming you back one day. Warm regards, Charlotte
by A traveller
Posted Oct. 25, 2023 on Hotels
Comment from Hotel Management
Oct. 26, 2023 by Ellen Quigley Assistant Front Office Manager, Hotel Management
Thank you for your feedback Daniel. We hope to welcome you to Killaloe Hotel & Spa again in the not too distant future!
by A traveller
Posted Oct. 23, 2023 on Expedia
Very nice hotel. Staff very friendly and accommodating
Comment from Hotel Management
Oct. 23, 2023 by Ellen Quigley Assistant Front Office Manager, Hotel Management
Thank you kindly for your feedback Maureen. I am thrilled to hear you enjoyed your stay with us & especially found out team friendly & accommodating. We hope to welcome you to Killaloe Hotel & Spa in the not too distant future.
