Ratings based on 854 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 21, 2024
Very accesible from freeway
by A traveller
Posted Mar. 11, 2024
The location is conveniently right off I40, but the environment was noisy and generally felt unsafe.
I picked this hotel because the room floors are tile rather than carpet. The room was clean. However there were building/upgrade items (the shower dispensers) that were left there to be installed - still in the box in the vanity. Also -the worst part- the bed was both hard as the tile floor and lumpy. The pillows were also terrible. I didn't get any measurable sleep because it was so uncomfortable.
Comment from Hotel Management
Mar. 15, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We sincerely apologize that you were not satisfied during your stay with us. Your comments will be brought to our staff to ensure improvement. We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Mar. 6, 2024
Comment from Hotel Management
Mar. 7, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us! We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Feb. 21, 2024 on Hotels
Hotel was recently “renovated” (read: new paint)
New paint in room, paint smell still omnipresent
Furniture is pretty bad, meaning it is old, dirty and unusable (drawers falling when attempted to open!)
On the plus side, bed was comfortable, bathroom looked clean and service was ok
Comment from Hotel Management
Feb. 22, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We sincerely apologize that you were not satisfied during your stay with us. Your comments will be brought to our staff to ensure improvement. We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Feb. 20, 2024 on Expedia
Clean and quiet would definitely stay again
Comment from Hotel Management
Feb. 22, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us! We appreciate your feedback and hope to see you again in the future.
by A traveller from Nampa
Posted Feb. 19, 2024 on Expedia
The half that was remolded was nice. They forgot to do showers stalls which were really old, dirty. Lots of stains on sheets. Had to change rooms when I checked in. Ladies at front desk were great though. Very nice ladies..
Comment from Hotel Management
Feb. 22, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. While we are glad that our Front Desk was wonderful, we were saddened to hear about the state of your room. Your comments will be brought to our staff to ensure improvement. We appreciate your feedback and hope to see you again in the future.
by A traveller from Reno
Posted Feb. 19, 2024
Comment from Hotel Management
Feb. 22, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We see that you mostly enjoyed your stay with us. We would love to know more about your experience so that we may ensure improvement. We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We see that you enjoyed your stay with us! We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Feb. 18, 2024 on Hotels
We enjoyed our stay. Very friendly night staff. Thank you
Comment from Hotel Management
Feb. 19, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We are glad to see that you enjoyed your stay with us! We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Feb. 18, 2024 on Hotels
Hotel was clean, nothing fancy.
We had to ask for towels twice, our room was never cleaned and we had to take our own trash out. Plus the walls were so thin and we heard everything from the other guests.
Comment from Hotel Management
Feb. 19, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We sincerely apologize that you were not satisfied during your stay with us. Your additional comments will be brought to our staff to ensure improvement. We appreciate your feedback and hope to see you again in the future
