Ratings based on 902 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice motel
Posted Feb. 19, 2024 on HotelsGreat stay
Comment from Hotel Management
Feb. 22, 2024 by Manager, Hotel Management
Hello Jesse,We're delighted to hear you had a great stay with us! Should you have any feedback or questions, please feel free to reach out to our management team. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
by A traveller
Posted Feb. 19, 2024 on Expedia
Older but clean
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Stephanie,Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel clean during your stay. Your comments will be shared with our team for further review and improvement. If you have any further comments or concerns, please do not hesitate to reach out to our management team directly.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Manager, Hotel Management
Hello Kelli,Thank you for choosing our hotel for your stay! We are thrilled to hear that your experience was excellent. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!
by A traveller
Quick trip
Posted Feb. 14, 2024 on HotelsGreat for what we needed, quiet, easy access to things.
Comment from Hotel Management
Feb. 16, 2024 by Manager, Hotel Management
Hello Katie,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our location to be convenient and enjoyed the quiet atmosphere. We appreciate your feedback and hope to welcome you back in the future.
by A traveller
Friendly
Posted Feb. 14, 2024 on HotelsVery friendly staff
Comment from Hotel Management
Feb. 16, 2024 by Manager, Hotel Management
Hello Amanda,Thank you for your kind words about our friendly staff. We strive to provide excellent customer service and we're glad you experienced it firsthand. We appreciate your feedback and hope to welcome you back in the future.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Manager, Hotel Management
Hello Mark, We're sorry to hear that your stay with us did not meet your expectations. We value guest feedback and would appreciate it if you could contact our hotel directly to share any specific concerns or issues you may have encountered during your stay. We want to ensure that we address any shortcomings and improve our services.
by A traveller
Posted Feb. 10, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Hello Jeffrey,We're thrilled to hear that you had such a fantastic experience during your stay! We strive to provide exceptional service, and it's always gratifying to know when we've succeeded. We hope to welcome you back soon for another wonderful stay.
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Manager, Hotel Management
Hello Sonia, We're sorry to hear that your experience at our hotel was not up to your expectations. We would greatly appreciate it if you could reach out to us directly with any specific feedback you have, so we can address and improve upon the issues you encountered.
by A traveller from Spring Branch
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Andrew,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience. If you have any additional feedback or concerns, please don't hesitate to reach out to us directly. We hope to welcome you back in the future.
by A traveller
Posted Feb. 5, 2024 on Expedia
I know we arrived late due to the weather. It would have been nice if the maintenance informed the front office person that the room was not accessible. Two rooms were not accessible and it would take half an hour for maintenance to come and open the door. It was cold and late, having to make three trips to the front desk. It was nice that the staff to help to get us a room finally that opened. Then the curtains would not close all the way. I didn’t mean to complain just sharing my experience.
Comment from Hotel Management
Feb. 7, 2024 by Manager, Hotel Management
Hello Georges, Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by the delay in accessing your room and the issue with the curtains. We appreciate your patience and are glad that our staff was able to assist you in finding a suitable room. Your feedback will be shared with our maintenance team to address these concerns. We hope to have the opportunity to better serve you in the future.
