Ratings based on 906 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024
I was given a halfway clean room bed was never made and toilet was never flushed was give a second room and it smelled like cat pee . Got it all over my hands and the shower was full of hair. All over shower walls everything in the room was out dated no usb ports of any kind . This is 2024 and this is a Hampton hotel?
Comment from Hotel Management
Mar. 18, 2024 by Hampton Inn & Suites, Hotel Management
I am so sorry that you weren't satisfied with your stay. The issues you have raised has been discussed with upper management/owners as an opportunity for improvement. We are currently in the process of getting ready for a complete remodel. I again apologize for the inconvenience you faced with your rooms. We hope we can get another chance to give you a more satisfactory accommodation.
by A traveller
Posted Mar. 17, 2024
Comment from Hotel Management
Mar. 18, 2024 by Hampton Inn & Suites, Hotel Management
Thank you for completing the survey regarding your recent stay at Hampton Inn & Suites Kingman. Your satisfaction is very important to us and we value you as a guest. Receiving a positive survey response is always a pleasure at it reflects the efforts that we exert to provide you a great stay, and at the same time gives us more motivation to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A traveller
Posted Feb. 21, 2024 on Expedia
Staff were great
Comment from Hotel Management
Feb. 23, 2024 by Manager, Hotel Management
Hello Mark,We are pleased to hear that you found our staff to be exceptional during your stay. Their commitment to providing excellent service is a top priority for us. Thank you for sharing your positive feedback with us!
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Hampton Inn & Suites, Hotel Management
Thank you for sharing this rating, and we welcome you to visit us again anytime.
by A traveller
Posted Feb. 19, 2024 on Expedia
Would stay here again
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Michael,We are thrilled to hear you would consider staying with us again. Your feedback is valued, and we look forward to welcoming you back in the future. Safe travels!
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Stephanie,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback from your experience. We hope to welcome you back soon for an even better stay!
by A traveller
Hampton Inn A+
Posted Feb. 12, 2024 on HotelsAs always the Hampton Inn was an enjoyable stay. Appreciated how nice the Accessible bathroom was. Freeway close with several restaurants within walking or close driving distance.
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Dear Guest,Thank you for choosing to stay at the Hampton Inn! We're thrilled to hear that you had an enjoyable stay and that you appreciated the accessibility of our bathrooms. It's fantastic that our convenient location near the freeway and restaurants worked well for you. We hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Hello Dale, We appreciate you taking the time to rate your recent stay at our hotel. We value your opinion and would love to hear any specific feedback you may have to help us improve. Please feel free to reach out to us directly so that we can further address any concerns. We hope to welcome you back again in the future for an even better experience.
by A traveller
Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Melissa,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience. If there is any specific feedback you would like to share, please feel free to contact us directly. We hope to have the opportunity to welcome you back again in the future.
by A traveller
Posted Feb. 6, 2024 on Expedia
Friendly staff and easy check in. Some paint chipping in pool area on jacuzzi. Bed comfortable and tasty breakfast selections.
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello George,Thank you for your feedback! We appreciate your compliments regarding our staff and smooth check-in process. We will address the paint chipping in the pool area to enhance the overall appearance. We're glad to hear that you enjoyed a comfortable bed and delicious breakfast options. Your satisfaction is important to us and we hope to welcome you back soon for an even better experience.
