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Mainstay Suites Knoxville - Cedar Bluff

Property class: 2.5
Hotel perfectly located for exploring Knoxville West

Choose dates to view prices

Photo gallery for Mainstay Suites Knoxville - Cedar Bluff

Standard Room, 2 Double Beds, Non Smoking
Exterior
Interior entrance
Exterior
Standard Room, 2 Double Beds, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
214 Langley Place, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the area

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Parkwest Medical Center and Fort Loudoun Lake. Also, Dead Horse Lake Golf Course is within 3 miles (5 km) and Sir Goony’s is within 6 miles (10 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.0 km
  • Turkey Creek Shopping Center - 3 min drive - 5.7 km
  • University of Tennessee - 11 min drive - 21.6 km
  • Thompson–Boling Arena - 13 min drive - 22.6 km
  • Neyland Stadium - 13 min drive - 22.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Abridged Beer Company: World Headquarters - ‬16 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Mainstay Suites Knoxville - Cedar Bluff

Hotel perfectly located for exploring Knoxville West
As a guest of Mainstay Suites Knoxville - Cedar Bluff, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Self parking is free. A complete renovation of Mainstay Suites Knoxville - Cedar Bluff was completed in June 2024.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 96 guestrooms or units
  • 3 levels
  • Built in 1996
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
Mainstay Suites Knoxville - Cedar Bluff offers 96 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Service fee: USD 2.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Mainstay Suites Knoxville - Cedar Bluff Hotel
Mainstay Suites Knoxville - Cedar Bluff Knoxville
Mainstay Suites Knoxville - Cedar Bluff Hotel Knoxville

Mainstay Suites Knoxville - Cedar Bluff Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 122 out of 314 reviews
Rating 8 - Good. 49 out of 314 reviews
Rating 6 - Okay. 46 out of 314 reviews
Rating 4 - Poor. 45 out of 314 reviews
Rating 2 - Terrible. 52 out of 314 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ruben

Travelled with family
Disliked: Staff & service, property conditions & facilities
This was one of my worst stays in Knoxville. The property started off as fine until we slowly started seeing insects within our room, starting with ants to later roaches. Additionally, my family experienced a situation in which other guests, we assume, seemed to be causing my family to feel uncomfortable to the point in which one was trying to force themselves into our room. This was then mentioned to the hotel staff and the member just brushed it off, and when asked about a refund pulled the “no refund/ cancellation card.” This place was not what we thought it was going to be.
Stayed 11 nights in Dec 2025

6/10 Okay

Jaiden C.

Stayed 1 night in Dec 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025

6/10 Okay

colin

Stayed 1 night in Dec 2025

4/10 Poor

Royme

Stayed 1 night in Dec 2025

10/10 Excellent

Lunella

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless andvroom was booked by mistake but let me tell you this hotel was clean cute very comfortable and customer service was awesome will stay again and again
Stayed 2 nights in Dec 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and comfortable bed
Stayed 1 night in Dec 2025

8/10 Good

Justan

Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Felt like home very clean linen and nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 7 nights in Nov 2025

10/10 Excellent

Kristi, Hayesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet
Stayed 1 night in Sep 2025

2/10 Terrible

Sierra

Stayed 1 night in Nov 2025

2/10 Terrible

Martin, Knoxville

Travelled with family
Disliked: Amenities, property conditions & facilities
Loud trucks all night. I requested another room further from the highway prior to checking in but they would not change it even though they had many.
Stayed 1 night in Nov 2025

10/10 Excellent

Sissy

Travelled with family
Liked: Cleanliness, staff & service
The staff was very friendly and the room was clean and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

4/10 Poor

Kenneth

Stayed 2 nights in Nov 2025

10/10 Excellent

Andy

Stayed 1 night in Nov 2025

2/10 Terrible

Mounika

Stayed 4 nights in Nov 2025

2/10 Terrible

Kristina, Knoxville

Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The room its self was fine, however the customer service was horrible. The manager or owner of the property was rude, disrespectful and mean. I have worked the front desk of hotels since 2018 and know very well how someone is so supposed to carry themselves when speaking with a guest. He came banging on my door and then opened my door without permission and screamed at at me saying I needed to checkout or pay when I had already paid for the reservation and checked in the orevious night to extend my stay. He kept questioning if my dog was truly a service animal implying that I was lying. He also made disrespectful remarks about me and my family being homeless and junkies when we’ve never done drugs. When I showed him that he was wrong he didn’t even so much as look my direction or offer an apology. He was like this n for the entire stay. I’ve never felt more belittled as much as I was this last few days.besides that, there were roaches in the room and housekeeping never came to exchange linens or take the trash etc. I will never stay there again. And I cleaned the room spotless on my way out and he refused to give me my $100 deposit back.
Stayed 1 night in Nov 2025

2/10 Terrible

Herman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dated
Stayed 1 night in Nov 2025

8/10 Good

Cory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not the best..but it works
Stayed 1 night in Nov 2025

10/10 Excellent

Carley

Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean, location was excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Mahdi

Stayed 3 nights in Oct 2025