Ratings based on 173 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
We had a little trouble with the water pressure in the shower. Staff fixed it. Great staff here, great food, great beach. Access road is very steep, it's a bit of a walk to reach stores, other restaurants. Great for privacy.
by A traveller
Posted Feb. 25, 2024 on Expedia
The property is great location next to the sea,
The staff was friendly and great service, they are working very hard.(thank you ☺️)
The management need to refurbish of the property as looking rundown. Shorted of staff has waiting for the food nearly 2 hours.
by A traveller
Posted Feb. 20, 2024 on Hotels
by A traveller
Posted Feb. 12, 2024 on Hotels
Relaxing.
by A traveller
Posted Nov. 27, 2023 on Expedia
The location is the best & quietest part of white sands beach - right at the Northern end. I love it. Some people will not like it as it's approx 20 mins to walk along the beach to town. Road is much further & a taxi possible but not easy.
Our beach hut is right on the beach - 10 meters from the sea! Accommodation is basic but clean. If you want new & luxury you will not find it here.....Receptionist and manager speak English & are helpful. Perfect for a couple looking for a quiet location and happy to walk into town.
by A traveller
Posted Nov. 25, 2023 on Expedia
Nice hotel, very good and nice staff, good restaurant and clear ocean in the front of bungalows. What else do we need for the rest?
by A traveller
Lovely hotel on the ocean
Posted Aug. 28, 2023 on HotelsNice hotel and good location. The warm and clear ocean.
Nice staff, delicious food and great cottages. The sound of the ocean is simply mesmerizing.
Comment from Hotel Management
Oct. 18, 2023 by White Sand Beach Resort, Hotel Management
Thank you for your comment.
by A traveller
Exactly what you would expect
Posted Apr. 2, 2023 on HotelsAs the other reviews say. It is down a very steep slope. If you accept that and that it is a beach hut resort then, it is exactly what it says. Like everything on Koh Chang currently it’s a bit worn however I spent two very relaxing days here and wouldn’t change a thing. Apart from other huts not turning their lights off at night.
by A traveller
Posted Mar. 10, 2023 on Expedia
Thé property enjoys a favourable position on the best beach on Koh Chang. The reason for my dissatisfaction was threefold.
1. The reception staff had little knowledge of English making it almost useless.
2. The bedding was not changed at changeover which I found disgusting.
3. The internet is virtually useless.
The whole property is desperately in need of investment particularly the boardwalks and restaurant deck which are dangerous.. The closure of the small shop makes it very inconvenient for such a relatively isolated position.
Unless these issues are resolved I cannot recommend this resort and will not be staying again.
Nigel Cooke
by A traveller
Posted Mar. 5, 2023 on Expedia
I just love this place ❤️
