Ratings based on 35 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
I really loved the bed here, such a great sleep
by A traveller
Posted Oct. 30, 2023 on Expedia
Awful experience. 4 nights 4 different rooms. Had staff basically hold me hostage for 2 half days so I could prepare to move because beds work awful than moved me to room with no AC than to room that was 32 degrees cold and couldn’t turn off the Ac. Food not good. Awful awful awful. I should be provided a refund given how pathetic their service and property is.
Comment from Hotel Management
Oct. 31, 2023 by Stephan / General Manager, Hotel Management
Dear Darren,I am deeply saddened to read about your experience at the Avani+ Samui Resort. My sincere apologies for the inconvenience you faced during your stay with us.I want to assure you that this is truly an isolated case. We consistently receive positive feedback regarding our resort and are renowned for our impeccable service and the high quality of our cuisine. It's extremely disappointing to learn that we fell short during your visit.We are taking your feedback very seriously and will be investigating the issues you raised to ensure they don't recur. While I understand that words may not suffice, I genuinely hope you’ll give us another opportunity to prove that your experience does not reflect the high standards we uphold at Avani+ Samui Resort.Once again, I deeply apologize for the discomfort you experienced and appreciate your feedback, as it helps us to improve.Warmest regards,Stephan RohrerGeneral ManagerAvani+ Samui Resort
by A traveller
Posted Oct. 4, 2023 on Hotels
very friendly, welcoming staff, especially in the restaurant. everything was very good, thank you for a great time.
Comment from Hotel Management
Oct. 31, 2023 by Stephan / General Manager, Hotel Management
Dear Sergey, Thank you so much for your kind words! We're thrilled that our team, especially in the restaurant, made your experience memorable. It was a pleasure having you, and we hope to see you again soon.Best wishes, your Avani+ Samui Team
by A traveller
Posted Jul. 16, 2023 on Hotels
Comment from Hotel Management
Jul. 17, 2023 by Stephan / General Manager, Hotel Management
Thank you for your rating and feedback.
by A traveller
Posted Mar. 11, 2023 on Expedia
Great for a couple to be away from everything.Property is clean, pool and gym are well maintained, staff are courteous and try their best to make your stay comfortable. The beach is like a lake & you can walk 3-500 meters into the water and only comes up to your waste. Yes you can hike in the ocean if you wanted.
You may want to rent a scooter to get into a village nearby - which is 350 bhts per 24 hours.
I did not use the spa, but it looked calm and quiet (& hidden) from outside.
It's a boutique type property w modern aesthetic.
Comment from Hotel Management
Apr. 5, 2023 by Stephan / General Manager, Hotel Management
Thank you for your feedback; we greatly appreciate it and look forward to welcoming you back.
by A traveller from Venice, california
Posted Feb. 14, 2020 on Expedia
Loved the landscaping and friendly staff. Food was great with cold pressed juice bar! Loved the spa as well
by A traveller from Axminster uk
Posted Feb. 1, 2020 on Expedia
Just love this hotel, small,, friendly and private pool. Breakfast was excellent, as was dinner, however we found several local restaurants within walking distance for a change of scene.
Comment from Hotel Management
Feb. 2, 2020 by Cindy D, Hotel Management
Thank you for your lovely review and delighted to read that you had an amazing time with us.
We hope to welcome you back soon.
Cindy Delhomel
Resort Manager
Avani+ Samui
by A traveller
Relax and Recharge at Avani Samui
Posted Jan. 20, 2020 on HotelsStaff were very attentive, great pools and a lovely breakfast. Rooms above reception could be noisy unfortunately, very easy to hear noise from adjacent rooms via the interconnecting door.
Comment from Hotel Management
Feb. 2, 2020 by Cindy D, Hotel Management
Hi Christopher,
Thank you for taking the time to share your feedback and delighted to read that you had a lovely stay with us. We have noted your point about the connecting rooms and we are currently looking into this to enhance the sound proofing.
Thank you for staying with us and we all look forward to your return.
Cindy Delhomel
Resort Manager
Avani+ Samui
by A traveller
Posted Jan. 13, 2020 on Hotels
Avani+ Samui is an ideal place for vacation , love the overall choice of colour and furniture which is very young and fresh. Perfect vibe for young couples. The only thing to pick on is us being frequently bothered by flies in the essence restaurant.
Comment from Hotel Management
Feb. 2, 2020 by Cindy D, Hotel Management
Hi Maria,
Thank you for your lovely review and delighted to read that our resort was an ideal place for your vacation.
Noted on your point about the flies, we have actually changed, since 2 weeks, our pest control supplier, and while using only green products we have seen great improvement in the restaurant area.
Thank you for staying with us and we all look forward to your return.
Cindy Delhomel
Resort Manager
Avani+ Samui
by A traveller from QATAR
Posted Jan. 7, 2020 on Expedia
Thank you for you and it’s very good and the stuff is very good but the beach it’s very dirty
