Ratings based on 605 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 29, 2024
Went to take a shower we had no hot water. Slightly cold at best. The breakfast/dining area was so small no one could move in there. The batter for the waffles was so thin it didn’t even make a proper waffles it was basically air. The parking lot area was full of potholes
by A traveller
Posted Mar. 5, 2024 on Expedia
The only thing that I would say is that I’m up here working not on a vacation , and it is pricey for a super 8 . But the staff and location no complaints.
Comment from Hotel Management
Mar. 6, 2024 by Carol, Hotel Management
Danny, thank you for taking the time to leave us this feedback. I am glad that you enjoyed the staff and the location of our facility. We appreciate your business and look forward to serving you in the future.
by A traveller
Posted Mar. 2, 2024 on Expedia
Room reeked of smoke. Being a non smoker this was gross. Staff was friendly but that’s it
Comment from Hotel Management
Mar. 4, 2024 by Carol, Hotel Management
Eric, thank you for taking the time to leave us this feedback. We take comments, such as yours, very seriously. I will ensure that I speak with all departments to ensure anyone that smokes inside is removed from the premises and that the room is properly cleaned. I would like to extend my sincerest apologies that we fell short on this during your stay. We hope you will allow us the opportunity to better serve you in the future.
by A traveller
Posted Feb. 17, 2024 on Expedia
Under construction pool closed full. Of maytreses
Comment from Hotel Management
Feb. 19, 2024 by Carol, Hotel Management
Jeff, thank you for taking the time to leave us this feedback. We extend out sincerest apologies that we were replacing our bedframes when you stayed with us. We are making updates to all beds for a more comfortable stay for all of our guests. Our pool will be open this week. We hope that you will allow us an opportunity to better serve you in the future. If there is anything else we could have done better during your stay, please do not hesitate to let me know. Once again, thank you for your feedback.
by A traveller
Posted Feb. 5, 2024 on Expedia
No hairdryer in room, two bugs running across desk, no wake-up call after requesting one, patrons hanging out in stairwell while waiting on laundry, stairwell carpets dirty
Comment from Hotel Management
Feb. 5, 2024 by Carol, Hotel Management
Brian, thank you for taking the time to leave us this feedback from your recent stay with us. We apologize that your room did not have a hairdryer in it. We have ensured to notify maintenance to install one in there immediately. I apologize that you were unsatisfied with other patrons standing in the stairwell and that the carpets were dirty in the evening. We will put in a better process to ensure that they get cleaned in the evenings too. Once again, thank you for this feedback.
by A traveller
Posted Jan. 16, 2024 on Expedia
Staff was great and very helpful
Comment from Hotel Management
Jan. 17, 2024 by Carol, Hotel Management
Doug, thank you for taking the time to leave us this feedback. We are thrilled to hear that you found our staff to be great and very helpful. We look forward to the opportunity to serve you in the future.
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by Carol, Hotel Management
Thank you for rating your stay with us. We look forward to serving you in the future.
by A traveller
Posted Dec. 13, 2023 on Hotels
Front desk staff super nice, welcoming, and informative. Free breakfast actually pretty nice. Can tell it’s an older hotel that’s been spruced up. Bed comfy, happy with housekeeping. Overall no complaints.
Comment from Hotel Management
Dec. 15, 2023 by Carol, Hotel Management
Samantha, thank you for taking the time to leave us this feedback from your recent stay with us. We are so happy to hear that you had a comfortable stay. We look forward to welcoming you back in the future.
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Carol, Hotel Management
Adrian, I am saddened to hear that you did not enjoy your stay. On behalf of the staff at Super 8 Kokomo, we extend our sincerest apologies. Could you kindly reach out to let us know where fell short so that I can work with my staff to improve the services that we provide?
by A traveller
Posted Dec. 4, 2023 on Expedia
Comment from Hotel Management
Dec. 15, 2023 by Carol, Hotel Management
Thank you for your 5 star rating, Scott! We look forward to welcoming you back in the future!
