Ratings based on 943 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
Great location, center of shopping district
by A traveller
Posted Feb. 2, 2024 on Expedia
Fantastic hotel great service best club lounge in Hong Kong
by A traveller
Posted Jan. 31, 2024 on Expedia
Fantastic Service
Kelly in the club Lounge goes above and beyond to service the guests
by A traveller
LT SHOES
Posted Jan. 27, 2024 on HotelsI was treated very well as a regular styaing at The Langham.
by A traveller
Posted Jan. 18, 2024 on Hotels
by A traveller
Posted Jan. 15, 2024 on Expedia
The service was great but the cleanliness needs some improvement. There were fries and eyelashes on the floor when I checked in. Everything else was great.
Comment from Hotel Management
Jan. 17, 2024 by The Langham Hong Kong, Hotel Management
Dear Mr. Lee, Greetings from the Langham Hong Kong.I would like to express my sincerest apologies for the disappointment regarding the room cleanliness during your stay with us. Rest assured that your feedback is noted and addressed to the concerned departments for follow-up. I am most grateful to you for bringing these matters to our attention, as it is only through constructive criticism such as yours that we are able to constantly monitor and improve our hotel operation more closely. In order to regain your confidence, I would like to offer you a complimentary upgrade to deluxe with breakfast for your next visit. Should you need any assistance with hotel reservations, please do not hesitate to contact the me or duty manager team. Best regards, Alan ChanGuest Service ManagerThe Langham Hong Kong
by A traveller from Chicago
Posted Jan. 8, 2024 on Expedia
Breakfast buffet was good. Our room was nicely appointed, though not as large as I expected. The only thing I hated during my stay was the fact that the room was next to the Harmony Suite, which was used by two separate wedding parties during our three-day stay. If you know anything about Chinese weddings, then you can imagine how loud, starting early in the morning until the middle of the night, it was during our day. There were people talking, laughing, and sometimes screaming with the door open next door to us.
by A traveller
Posted Jan. 8, 2024 on Expedia
Room was big and clean, staff was very thoughtful to open up the slippers and placed it near the bed upon check in to my room.
by A traveller
Great improvement
Posted Jan. 6, 2024 on HotelsOur stay at the langham was much much more improved this time around. Id like to say good job and kindly do keep it up. Great and warm service. Comfort. Convenience. Quality for a reasonable amount.
by A traveller
Posted Jan. 6, 2024 on Hotels
